- Strategic Leadership: Provided strategic direction to achieve the companyqs growth objectives while maintaining operational excellence.- Team Management: Led, mentored a diverse team of over 50 professionals, fostering a culture of collaboration and continuous improvement.- Sales and Revenue Growth: Developed and implemented sales strategies that drove revenue growth across Hotel/Restaurant, Corporate, and Retail sales segments.- Supply Chain Optimisation: Collaborated with various departments, from raw material procurement to final dispatch, to streamline supply chain processes and enhance product delivery efficiency.- Customer Relations: Fostered and managed strong relationships with key customers in the hotel and restaurant industry, corporate clients, and retail partners.

- Financial Management: Meticulously managed financial resources, optimising budgets, analysing ROI, and conducting comprehensive profit-loss assessments to drive scale efficiency.- Property Acquisition & Operations: Spearheaded the successful acquisition and ensured the seamless day-to-day operations of an extensive portfolio of 30+ Properties, consistently meeting performance benchmarks.- Account Management: Collaborated closely with the Regional Head and Revenue Team to proficiently manage and grow accounts, valued at CAD 120,000, demonstrating a keen grasp of financial and interpersonal intricacies.- Customer & Owner Satisfaction: Directed a dedicated team in delivering unparalleled service experiences, fostering enduring relationships with both customers and property owners.

-Sales Initiative: Initiated a new sales vertical by building a network of hotel managers, implementing an incentive scheme, and enrolling 90+ managers, resulting in 6000+ room nights within 3 months.- Operations Optimisation: Assisted in designing and optimising company processes to improve operation efficiency and successfully implement various strategies.- Property Portfolio Management: Managed operations, revenue generation, sales, and inventory for 75+ properties in Delhi/NCR, Mumbai , Pune.- Expansion and Acquisition: Spearheaded strategic acquisitions and on-boarding of new properties in Delhi NCR, Mumbai, and Pune.- Issue Resolution Leadership: Served as a leader for resolving complex supervisory issues, acting as a point of contact for the Community Manager and Customer Delight team.- Hotel Partnership Negotiation: Successfully negotiated agreements with 75+ hotels in Mumbai and Delhi, considering quality and location factors.- Team Formation and POS Implementation: Formed a team of 2Team Leads and 8 Call Centre Executives to manage real-time hotel or supply grievances and oversaw the installation and adaptation of in-house POS systems across partner hotels.

- Managed portfolio of 15+ budget hotels and 6000+ visitors so far single handedly. - Audited and on boarded 20+ properties in the city. - Maintained the cash flow and account reconciliation in 15+ properties.- Re- negotiated commercials with property owners to optimize revenue and profit of the company. - Co-ordinated with pricing team to optimize the revenue.- Identified and negotiated with vendors for various branding, standardized on boarding and local transportation requirements