Mayank Kumar Email & Phone Number

Sydney, New South Wales, Australia

• Working on Architecture Blueprints & detailed documentation with a focus on Agility,Scalability & Security.• Knowledge of Infrastructure as Code (IaC) with Terraform.• Knowledge of Server Configuration Automation with Ansible.• Experience in setting up Application Monitoring and Alerting dashboards.• Knowledge of Containers with Docker & Container Orchestration with Kubernetes.• Well versed with GIT as version control, build & release automation, applicationmonitoring, alerting.• As an Agile Practitioner always willing to embrace new opportunities and adapt easily tochange. Proven record of following the values and principles outlined in the AgileManifesto.• Good knowledge of existing Agile frameworks, including Scrum and Kanban.

Noida, Uttar Pradesh, India

• Configuring and maintenance of fully automated CI/CD lifecycle for high profile banking application• Worked on GIT to Bitbucket migration project that helped migration of our legacy source code to a new versioning platform source control tool which gave DevOps team as well as dev’s team more control over the code base with better review and approve model and highly effective Administration policies.• Experienced in monitoring/logging/Alerts/Dashboards using Azure monitor & Application Insights for Azure applications and Splunk & AppDynamics for on-premise applications.• Experienced in creating Dashboards in JIRA/Bamboo and creating reports from Bitbucket.• Improving the quality of the legacy code base for business-critical internal application that require significantly improved code maintainability.• Managing source control versioning system using GIT/Bitbucket.• Mentoring and couching newly hired team members to the mission-critical banking application that helped on boarding process for new members.• Resolved technical problems related to critical App/Web servers that helped to tune system performance and decreased average response time.• Involved in CI/CD related activities at organization level and help other teams to achieve the CICD maturity using tools like TeamCity (pipeline), Sonar (code quality), HP Fortify (code vulnerability) and bitbucket (source code repository). • Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectation.• Track project progress and publish progress reports to clients as well as higher management.• Experienced in virtualization and currently working with VMWare platform for handling approximate Dev VM’s.

Gurgaon, India

• Release/Change/Incident Management.• Managing Windows .Net Application with mainly IIS as a front end.• Troubleshooting issues in IIS .Net Application, Windows server2008, 2012 ,2016• Worked on SharePoint upgradation for all three regions -US/UK & CA. • Good experienced in managing the DR Activities.• Handling the complete deployment process for on prem application for US/UK & CA• Azure cluster management and Administration• Capacity reporting for Application, Server etc. for business audit purpose.• Automation for deployments for Preprod and Production environment: o Developed batch scripts to reduce lead time by 100% for manual releases. o Developed PowerShell scripts to reduce lead time by 70% for overall production release for 3 regions US, UK & CA.• Integration, identification and validation of flaws (Including UAT) in order to deliver a quality deliverable for production.• Business implementation post successful migration with close interaction with business• Application and Windows Vulnerability remediation o Real time business impacting vulnerabilities reduced by 70%.• IIS configuration and application support for Windows 2008, 2012 & 2016 servers • Star of the month consecutively for 3 quarters for handling P1 Incidents with Zero escalations and proper RCA.

Gurgaon

• Worked on 24x7 model for providing production support for the client.• Worked on pre/post deployment support for upgrades/changes/enhancements done on Pre-Prod and Production environment. • Supported for various inhouse Web Application hosted on Windows servers, IIS version 7 and 7.5.• Resource planning and allocation, managing customer expectations.• Configured / Managed SCOM agent on client machines to monitor health etc. o Reduced manual lead time by 50%• Worked as solution designer and provide the end-to-end solutions for various requirements.• Defined features, phases, and solution requirements • Helped the team to break the large epics into smaller user stories by providing details about the approach • Involved in release management and deployment related activities • Worked on change management activities and handled the change management on account level.

Gurgaon, India

• Managed Windows servers as a part of Data Centre team. o Awarded Star of the month by keeping Server uptime for 99.99 %.• Worked on Testing, Analyzing and Fixing defects.• Experienced in Installation and troubleshooting of Citrix XenApp on Windows Server and publish all the client applications on it.• Managed Windows environment including installing, configuring, deployment of the application.• POC for Network Monitoring Software (WhatUp Gold by IP Switch) which reduced the manual verification time by 100%• Managed HPDP backup tool and configured various systematic schedules for backups. • Was involved in the initial stage of the project and worked on requirement gathering, product installation, environment setup and configurations

Ghaziabad, Uttar Pradesh, India

• Primary working area was networking and hardware support to the clients and meets their requirements.• Infrastructure management to support daily business network.• System maintenance and handing technical queries.• Handing technical tickets raised for L1 issues.• Identified and corrected performance issues.• Followed internal procedures for change management, incident management and escalation. Ensured proper release and maintenance of all systems.• Backing store efficiency checking and maintenance tasks

Bachelor'S Degree, Computer Science Engineering

Computer Science Engineering

High School Diploma, Electronics And Communication Engineering;

Electronics and Communications Engineering

Xth Class, Science