I am a Senior User Researcher with 18 years of experience, including over 7 years focused on driving impactful research that informs decisions regarding business, product, design, and development and leads to tangible outcomes. I excel at leading research projects throughout product life cycles, transforming data into actionable insights, and collaborating across teams to influence user experience and product strategy. My proven track record of success in conducting user research spans various domains, where I have consistently delivered high-quality results that shape user-centric products and services.