Mayank Minda Email & Phone Number

Edmonton, Alberta, Canada

Spearheaded night shift operations, serving as the pivotal point of contact for security incident response, maintenance, and troubleshooting. With a strong commitment to safeguarding over 6500 endpoints and 500+ servers against ransomware threats, I implemented robust security measures using Sophos XDR. I leveraged my foundational knowledge of Microsoft Defender XDR and Azure to enhance security within the Azure environment, while proactively updating antivirus software and critical applications to bolster system protection.

Edmonton

Diagnosed and resolved hardware, Windows, and network issues, addressing everything from connectivity problems to optimizing network performance. Additionally, assisted in maintaining the client's servers by performing routine updates, backups, and security checks to ensure system stability. As part of the role, also responded to customer inquiries via phone, email, or in-person, providing courteous and timely support.

Edmonton, Canada Area

In the commercial division, conducted new business development and managed production and installation processes. Achieved a 12% increase in profitability by securing new sales orders featuring value-added products. Streamlined operations for faster turnaround by identifying and prioritizing customer requirements and eliminating operational bottlenecks. Cultivated valuable relationships with new and existing clients through effective communication and interpersonal skills, contributing significantly to the division's success.

Edmonton, Canada Area

Commenced my journey as an Order Desk Representative and, within just one year, earned a promotion to the role of Account Manager. During this time, I consistently exceeded sales targets, achieving a remarkable 17% overachievement in Q1 of 2019 while maintaining an exceptionally high level of customer satisfaction. My commitment to maintaining accurate and up-to-date client information led me to leverage the Salesforce CRM system. Additionally, I successfully acquired new clients by building trust and confidence through effective consultation.

Edmonton, Canada Area

Hyderabad Area, India

Hyderabad Area, India

Hyderabad Area, India

Hyderabad Area, India

Bachelor Of Business Administration - Bba, Business/Managerial Economics

Post Graduation Diploma In Financial Management, Finance And Financial Management Services

Activities and Societies: Student Association Secretary - Organised Cultural Festival