Mayank Naik Email & Phone Number

Taking extended paternity sabbatical as an opportunity to enjoy becoming a father while I decide what to look for in my next challenge after Uplift's acquisition.

San Francisco, California, Us

Scaled the DevOps and IT organizations to meet the needs of a growing FinTech company, directing Operations, Build & Release Management, Source Control, and Security for FinTech start-up during 30x revenue and 5x company growth. Managed Uplift’s technical Operations to ensure that we maintain a smoothly operating service for our partners. Hands-on leader deeply involved in the Operations of Uplift's cloud-native Service that powers Uplift PayMonthly. Continued to drive migration from AWS IaaS services to PaaS services to reduce operational load on the Uplift Engineering staff. Hired and spun up the Corporate IT team for internal management of Corporate IT Support.Accomplishments- Performed day-to-day management of distributed systems in AWS across both Development and Production while maintaining over 99.9% uptime- Established and participated in on-call rotation, including setup of escalation channel through OpsGenie, resulting in 24x7 coverage in follow-the-sun model- Partnered with Data Engineering and Data Science teams to build out infrastructure for data lake and to develop CI/CD pipeline around H2O DriverlessAI- Drove cross-team project to improve internal security footprint by reducing number of internally exposed APIs by 85%, greatly reducing risk in Production- Maintained year-round monitoring of PCI compliance requirements, resulting in successful certification as a PCI Level 1 Service Provider for 4 consecutive years- Automated alerting of budget overages in SumoLogic and cost anomalies in AWS, reducing detection time of problematic spending by an average of 80%- Migrated several old services from Ubuntu 16 at end-of-life to Docker on Fargate, or to Ubuntu 20 when partner requirements prevented containerizationTech Stack- AWS- Java- SpringBoot- Python- PostgreSQL- SaltStack- Packer- Ubuntu- Jira/Confluence/OpsGenie- Git/GitHub/GitHub Actions- Databricks- SumoLogic- SonarCloud- Fossa

San Francisco, California, Us

Defined and implemented best practices for efficient and reliable software delivery and infrastructure management, including Continuous Integration and Continuous Deployment/Delivery (CI/CD) and Infrastructure-as-Code (IaC) practices while supporting hundreds of microservices. Managing Uplift's technical Operations to ensure that we maintain a smoothly operating service for our partners. Built out DevOps team from ground up, including standardizing Onboarding process and providing mentoring. Also filling in the role of IT Manager to ensure that office IT operations operate smoothly and securely while keeping costs in all aspects under control.Accomplishments- Implemented workflows for standard DevOps tasks, allowing team to manage workloads involving hundreds of CI/CD pipelines and dozens of releases per day- Built serverless automated log ingestion and aggregation Pub/Sub pipeline, importing millions of logs in near real-time into SumoLogic using Python Lambdas- Created CI/CD pipeline standards from ground up, enabling consistent automated deployments for non-Prod and one-click deployments in Production- Devised a workaround allowing legacy shared infrastructure created manually and using Terraform to be referenced and used by CloudFormation provisioning- Developed process and infrastructure docs and established standard welcome messaging, leading to an estimated 80% reduction in on-boarding time for engineers- Codified core infrastructure as standardized Infrastructure-as-Code using AWS CloudFormation resulting in 90% reduction in infrastructure deployment time- Migrated services from AWS Batch on EC2 to serverless solutions including AWS Lambda and AWS ECS Fargate, improving scalability and manageabilityTech Stack- AWS- Java- SpringBoot- Python- PostgreSQL- SaltStack- Packer- Ubuntu- Jira/Confluence/OpsGenie- Git/GitHub/GitLab- Snowflake- SumoLogic- SonarCloud- Fossa

San Jose, California, Us

Managed a team of nearly a dozen Software Engineers of various levels, both locally and remotely, including Hiring, Performance Management, Terminations, and Promotions. Owned stability and reliability of the Platform that TiVo's modular monolith three-tier backend service was based on. In addition, acted as the interim DevOps Manager, technical leader, and process leader until a full-time replacement was found. Helped promote improved cross-functional Engineering and Operational processes that reduced downtime. Focused on ensuring that the team continued to create high-quality software while ensuring the department met the same standards that we adhered to.Accomplishments- Supported TiVo’s ITIL compliant Change Management process as a Change Approval Board member, contributing to an 80% downtime reduction- Managed the team that developed, tested, and launched the disaster recovery solution, resulting in an improvement of over 90% in recovery times- Planned and delivered phased support of CentOS 6 to meet new hardware requirements by Operations and allow for improved performance of new systems- Drove the development and delivery of TiVo's first service in AWS, allowing for multi-active datacenter deployments and additional cloud adoption- Expanded internal release tooling enabling PMO release management self-service and improved handoff to Operations for domestic and partner deployments- Managed the development of internal tools in support of new features, reducing operational overhead required from Engineering by over 50% - Championed adoption of Puppet to reduce management overhead of environment expansions, shared corporate development servers, and Jenkins WorkersTech Stack- Java- PHP- Perl- C- MariaDB- CentOS Linux- AWS- Puppet- Jira- Perforce- CodeCollab

San Jose, California, Us

Triaged critical Production issues as Tier 3 Escalation support including investigation, ownership identification, routing, and followup. Documented internal processes and designs that had been undocumented, tribal knowledge. Maintained shared internal CentOS Linux development environments and Jenkins based build systems to support Service Engineering development work. Began managing the Service Tools Team, which was composed completely of remote developers, while still an Engineer.Accomplishments- Identified several engineering inefficiencies around app customization management then spearheaded tooling and departmental handoff to alleviate toil- Developed a prototype next-generation configuration management system and interface for our in-house configuration management platform- Wrote scripts to handle cloning of app configurations between Production, QA, and multiple development environments to reduce DevOps cognitive loadTech Stack- Java- PHP- Perl- C- MySQL- CentOS Linux- Perforce- CodeCollab

San Diego, California, Us

Worked for a subcontractor developing the next release of ICODES Conveyance Planning software as a subcontractor for CDM Technologies (acquired by Tapestry Solutions, a subsidiary of Boeing). Owned frontend and backend development of the AssistedStow feature.Accomplishments- Owned & rebuilt AssistedStow feature, employing heuristics to improve performance of bin-packing algorithm by up to 80% as measured by execution time- Revamped the Flex 4.0 frontend for Assisted Stow feature, resulting in a four-fold increase in usable information for the user experienceTech Stack- Java- Apache Tomcat- Adobe ActionScript 3.0- Jenkins- Subversion

Mba, Business - General Management

Bachelors Of Science, Computer Engineering