Mayank Pathak Email & Phone Number

I am passionate about learning and product development. My love of the tech industry, breaking down how a product differentiates itself with its competition and how it brings value to a business. Nothing is more rewarding then those, Aha moments, when meeting with a customer hearing their success stories using our software.While I receive positive accolades from both management and my audience. The measures of my success can be traced to my extensive background, flexibility to my role, gaining management support, and creativeness. At the end of the day, my KPI results are measured through my audience product retention and my customers positive feedback.In the past ten+ years, I have☛ Developed, designed user story and lead training enablement for Kubernetes deployments ☛ Developed, designed and lead training for multiple product lines, (US Healthcare - Payer and Provider) market.☛ Served our customers across the globe, educating, consulting them aligning to their needs - HIPAA transactions (837P/I), FHIR, Encounter Management solutions☛ Delivered complex technical training programs to major blue plans, national health plans in US on our smart trading product suite and financial solutions targeted towards (Medicare and Medicaid) encounter submissions. ☛ Became SME on multiple products, with focus on there is 'MORE' to improve on☛ Implemented workplace learning models and processes with focus on everyday learning, performance, leveraging (n) tools and technology☛ Managed assignments spread across North America, and Middle East effectively with great customer satisfaction.☛ Up-skill, cross-skill teams, making them productive on projects☛ Met or exceeded all financial targets for various fiscal cycleOther areas I have taken on:☛ Delivered customer facing content, adding e-Learning assets to our repository in collaboration with my team☛ Managing content streams to ensure continuous learning opportunities for Edifecs customers☛ Roll out and Management of our companies LMS in 2015☛ Key contributor in rolling out company wide knowledge management system "Confluence"My key strengths:ACHIEVER | POSITIVITY | RESPONSIBILITY | SELF-ASSURANCE

Listed skills include Leadership, Training, Operations Management, Business Development, and 33 others.