I am a Platform Services Team Lead at Whatfix, a leading SaaS company that provides digital adoption solutions. I have a Master of Computer Applications (M.C.A.) degree from PES University, with a focus on Computer Software and Media Applications. My role involves ensuring the scalability and reliability of our SaaS product, handling DevOps tasks, and managing the Cloud infrastructure. I have expertise in Cloud technologies such as AWS, containerization technologies such as Docker and Kubernetes, and configuration management tools such as Ansible. I collaborate effectively with cross-functional teams to implement improvements and continuously monitor and improve team processes. I have also contributed to the platform security and product quality of the Whatfix Platform in my previous roles as a Software Development Engineer. I am passionate about learning new technologies and applying them to solve real-world problems. I have published a research paper on steganography, a technique to hide secret messages inside a cover medium, using Hash and Salt techniques. I have also earned multiple certifications from Microsoft and LinkedIn on various software development and Cloud topics. I am fluent in English, Hindi, and Bengali, and proficient in C++, Java, and JavaScript.