- Led engagements with top analyst firms such as Gartner, Forrester, IDC, HFS, Everest and Avasant as part of the Analyst Relations team for the Retail & CPG (RCPG), Technology, and Telecom, Media & Entertainment (TME) verticals, resulting in positioning HCLTech as a Leader in various analyst assessments- In the last two years, secured Leaders positions in all participated Retail & CPG analyst assessments and executed over 60 analyst engagements, significantly enhancing the market visibility of the vertical- Secured a 50% YoY increase in leadership recognition for HCLTech’s Telecom, Media, Publishing, Entertainment (TMPE) vertical across IDC MarketScape, Avasant RadarView, ISG Provider Lens, and Everest Peak Matrix- Built and nurtured strategic relationships with tech industry analysts, positively influencing the company’s market perception in semiconductors, derivative engineering, tech offerings and sourced favourable analyst coverage for the High-Tech vertical- Successfully executed three HCLTech Customer Advisory Board (CAB) meetings in North America and Europe, leading to actionable insights and enhanced client relationships- Managed comprehensive planning, member selection, invitations, and post-meeting debriefs, collaborating with HCLTech executives to craft agendas and maintain seamless client communication, resulting in the initiation of new charters for Customer Advisory Board Europe and Asia Pacific

- Conducted industry benchmarking, resulting in HCLTech being recognized as the only service provider rated as a Leader in all six Gartner Magic Quadrant reports related to IT services in 2023- Provided critical insights into market trends and competitive landscapes, contributing to the company’s strategic planning and positioning in the rapidly evolving Retail & CPG and Telecom & Media industry-Collaborated seamlessly with cross-functional teams including marketing and leadership to align messaging with analysts, resulting in improved analyst perceptions and favourable coverage in key publications

- Worked with background verification (BGV) team and initiated onboarding of more than 50 candidates every day- Initiated BGV triggers with 0% error and increased everyday team efficiency by 40%- Reduced the delay in onboarding by 30% by resolving the issues applicants were facing in uploading documents

- Worked on formulating Go-To-Market Strategy for engagement with current and prospective clients- Ideated a new Referral Program which results in onboard 25 new clients in 2 months- Implemented a holistic strategy for engagement with target clients that lead to a 10% increase in client base

- Worked for the US-based client Google by verifying their different attributes of incoming user-generated data on Google Maps- Increased effectiveness of the application by 15% by suggesting solutions and fixing PushPin issues- Decreased working time on every listing by 20% by developing features such as satellite view and blocked items popup