Mayank Tiwari Email & Phone Number

Experienced IT professional with a demonstrated history in the Information Technology Sector, working for multiple leading insurance companies in the UK.. SaaS Onboarding: Skilled in onboarding new Strategic SaaS solutions, including technical RFP query preparation, RFP response review, vendor demo meetings, due diligence, technical assessment, threat assessment, design documentation, and implementation.. Production and Application Support Expertise: Extensive experience as a Production Support Tech Lead, focusing on incident analysis, resolution, RCA within SLA, security vulnerability fixes, defect fixes, change control, effort estimation of delivery, disaster recovery, health check automations, governance, client call handling, and senior management reporting.. Enterprise Application Development: Hands-on experience in designing and developing enterprise applications using Java technology and Spring Framework.. Project Transition: Expertise in transitioning projects from third-party vendors.. Pre-Sales: Collaborated with pre-sales teams on technical solution design for new proposals, including RFP, due diligence, project cost estimation, and delivery roadmaps for project bidding.. DevOps: Proficient in managing CI/CD pipelines in a DevOps environment using tools like GitLab, Jenkins, Nexus, and Ansible.. DMZ Managed File Transfer: Experience in solutioning and implementing DMZ managed file transfers with multiple banks and financial service providers in the UK.. Disaster Recovery: Real-time experience in driving disaster recovery exercises in production environments.. Identity and Access Management (IAM): Hands-on experience in setting up IAM solutions using IBM IAM (SIM/SAM) Security.. Infrastructure & Middleware Automation: Experienced in infrastructure and middleware automation using Ansible and Java.. Re-Platforming Projects: Extensive experience in re-platforming & Data Migration projects, replacing mainframe batch jobs with Java batch jobs.. System Integration: Strong ability to understand the big picture and the inter-relationship between systems & infrastructure.Specializations:Solution Design, Threat Assessment, Design Document, Technical Due Diligence, Project CostingJava (Spring, Microservices)DevOps (Jenkins, Nexus, GitLab)DBMS (MySQL, MS SQL, Oracle)Application Support , Disaster Recovery, Performance Tuning, Incident Fix, Defect FixMiddleware and Infrastructure ( Jboss, Apache, RHEL, Tomcat, Jboss Fuse, SOS Jade, Unix, AWS, Ansible)Management - Leadership, Reporting, Governance, Customer Meeting