Mayank Trikha Email and Phone Number
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Mayank Trikha personal email
A competent professional with strong operational leadership experience in building, growing and leading high performing operations teams within large MNC Bank shared services setup. Presently associated with American Express Banking Corp and have over 18 years of experience in Banking & Financial Services including Branch Banking, Consumer Banking Operations, Wealth Management, Broker Dealer Services, 401K Retirement Benefits Services, Trust & Estate Management Services, Commercial Real Estate Mortgage Operations etc.An enthusiastic people leader and managed large teams of up to 350 FTEs. Passionate about business transformation and delivering more with less through engagement of lean & Six sigma tools, process automation. Focused on building robust risk control framework to drive sustainable operational delivery. Six Sigma Green Belt Trained & Certified. Prince2 Agile Certified in Project Management.
American Express
View- Website:
- americanexpress.com
- Employees:
- 79797
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Director And Head - India Branch Operations And GovernanceAmerican ExpressDelhi, India
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Director & Head - India Branch Operations & GovernanceAmerican Express Mar 2018 - PresentNew York, Ny, UsLead core Branch Banking Operations including Institutional Deposits of the bank, Treasury Operations, Bank Guarantee Issuance, Abandoned Property etc. Also, responsible for overseeing bank’s outsourcing arrangements with Affiliate entities and Governance on key Third-Party vendors. Driving various improvement opportunities through digitization, automation and process streamlining tools to drive efficiency and improve overall customer experience.
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Asst. Vice President & Head - Global Wealth & Investment Management OperationsBank Of America Aug 2016 - Mar 2018Charlotte, Nc, UsLed the Wealth Management operations team of c350 colleagues across multiple functional lines spread over different geographies covering Broker Dealer Services, Retirement Benefits & Payroll services, and Trust & Estate management services. Delivering performance in a cost effective manner, focusing on controls of key operational risks and steering efficiency opportunities through Technology & Operations collaboration and application of six sigma tools to automate, simplify and transform process lines. -
Senior Manager - Investment Solutions & Client On-BoardingBank Of America Aug 2014 - Jul 2016Charlotte, Nc, UsSteered the Investment Solutions & Client Onboarding Services group (c125 colleagues), responsible for service delivery for multiple process lines across Brokerage & Advisory product lines. Providing wealth management services across customer segments ranging from emerging wealth to highly affluent customers.
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Manager - Managed Products/ Insurance OperationsBank Of America Feb 2012 - Jul 2014Charlotte, Nc, UsExtensive exposure to Managed Products (Advisory product portfolio), Annuity & Insurance operations, Trade Breaks assessment & reconciliation. Drive Operations Delivery, Process Improvements and close coordination & relationship management with line of business partners.
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Asst Manager - Asset Transfers / Transfer Agency OpsBank Of America Nov 2009 - Jan 2012Charlotte, Nc, UsTransitioned and established Asset Transition Services unit, engaged in transfer-in and out of customer assets (across investment class) both within domestic US and across International markets. in addition to this, managed UK Transfer Agency operations with heightened focus on process service metrics.
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Asst Manager - OperationsGenpact Aug 2008 - Oct 2009New York, Ny, UsManaging delivery for Consumer Banking customer services team of a large US Bank that was engaged in initiating disputes related to unauthorized card transactions and resolving issues related to NSF/ OD Fees. -
Team Leader - Underwriting & AnalyticsAbn Amro Bank N.V. Sep 2005 - Aug 2008Amsterdam, NlLead the Mortgage Operations team that was involved in underwriting of high balance Construction loans, REIT and Line of Credits (avg. ticket size of $60MM) for Institutional borrowers. Core activities of the group included:+ Credit analysis and Risk evaluation+ Ratio analysis - Income, Debt, Assets+ Scrutiny and analysis of documents – Property Appraisals & Lease Agreements
Mayank Trikha Skills
Mayank Trikha Education Details
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Amity UniversityFinance -
Amity UniversityFinance
Frequently Asked Questions about Mayank Trikha
What company does Mayank Trikha work for?
Mayank Trikha works for American Express
What is Mayank Trikha's role at the current company?
Mayank Trikha's current role is Director and Head - India Branch Operations and Governance.
What is Mayank Trikha's email address?
Mayank Trikha's email address is mtrikha@aol.in
What schools did Mayank Trikha attend?
Mayank Trikha attended Amity University, Amity University.
What skills is Mayank Trikha known for?
Mayank Trikha has skills like Broker Dealer, Mortgage Underwriting, Real Estate Capital Market, Banking, Credit Risk, Underwriting, Mortgage Lending, Retail Banking, Financial Services, Credit Analysis, Loans, Operations Management.
Who are Mayank Trikha's colleagues?
Mayank Trikha's colleagues are Jason Rouse, Josh Bainnson, Preeti Sharma, Harish Sahu, Hirschstein Dan, Deepal Batra, Papri Islam.
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