1) Designed detailed requirements gathering documents by conduction sessions with clients and stakeholders to understand the scope and objective of the project. 2) Conducted User Acceptance Testing and ensured that the developed system satisfies the needs of business clients and functional requirements before going live.3)Improved overall team efficiency through accurate planning of sprints and team capacity and delivering results within the timeline provided by the clients. 4)Collaborated with cross functional teams for planning, development and execution of new service line resulting in improvement of Key Performance of Indicators and maintain service level agreements with our clients to ensure all contractual deadlines are met. 5)Conducted weekly meetings with clients to keep them informed about bugs, entire implementation processes and capacity of the team to maintain transparency with the client. 6)Designed Release Notes for clients to provide updates related to new developments, removal of critical impediments and feature enhancements.

1) Managed project Workflow on JIRA to achieve a 15% faster implementation of POCs and maintain proper accuracy and speed to complete projects on time. 2) Created user stories, tasks and acceptance criteria on Microsoft Azure Devops board for planning, deployment, tracking, testing and maintaining backlogs resulting in timely and efficient delivery of projects. 3)Designed and executed test cases to validate development and achieved approximately 97% passing results. 4)Documented entire technical designs, flowcharts and proof of concepts for retrospection and to provide knowledge support for future recruits. 5)Conducted holistic training sessions and provided KTs to new resources for giving them a detailed overview of the running projects and tools to utilize them for future plannings. 6)Streamlined project workflows by identifying and resolving recurring bugs resulting in a 25% reduction in project delivery time.