I am a motivated, results-driven professional with over 10 years of experience in customer service, marketing, and sales, consistently recognized for excellence and high performance. I advanced to a Team Leader role at Foundever (formerly SITEL), leading a team of 15 for 3 years while driving productivity and fostering a positive work environment. I’ve managed integrated campaigns for major clients like Macy’s Inc. and Globe Telecom, demonstrating strong leadership, strategic thinking, and a sharp attention to detail.My strengths include problem-solving, accuracy, and a commitment to quality. I am known for being proactive, innovative, and excelling in high-pressure, fast-paced environments.Passionate about working with people, I excel at building strong relationships with clients and colleagues. My sales-driven, client-first approach has earned me a reputation for delivering exceptional service and results.I am excited to explore new career opportunities and can be reached through this profile or via email.mayann_asuncion@yahoo.com
Abestx Transport Services
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Administrative ManagerAbestx Transport Services Sep 2024 - PresentCalgary, Alberta, Canada
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Sales And Marketing SpecialistBaden Bpo & Software Llc Jan 2019 - Aug 2024Dubai, United Arab EmiratesResearching and developing marketing strategies, opportunities, planning and implementing new sales plans. Tracks sales data and works to meet quotas or sales team goals. Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance to meet the company's operations goals. -
Sales And Marketing SpecialistNew-Fields Exhibition Mar 2018 - Jul 2018United Arab EmiratesAccomplishes business development activities by researching and developing marketing opportunities and plans; implementing sales plans; managing staff. Interpersonal interaction-the one-on-one meetings, telephone calls and networking that engage in with prospects and customers. -
Team ManagerSitel Oct 2015 - Dec 2017Pasig City Philippines• Set clear team Goals• Delegate task and set deadlines• Oversee day to day operation• Monitor team Performance and report on metrics• Discover training needs and provide Coaching• Recognize high Performance and reward acomplishments• Motivate team Members• Encourage creativity and risk-taking• Suggest and organize team building activities -
Customer Service RepresentativeSitel Aug 2013 - Oct 2015Pasig City, PhilippinesHandle customer's complaint, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution.Keep records of customer interaction, process customers account and file documents. I also manage large amount of incoming calls, Identify assess customer's needs to achieve satisfaction, and provide accurate and complete information by using right method/tools.
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Customer Service RepresentativeTech Mahindra Jun 2011 - Jul 2013PhilippinesManage Customer ComplaintFollow communication procedure, guidelines and policies. I'm also handling reconnection, disconnection and billing updates. Manage large amount of incoming calls provide accurate, valid and complete information to the cutomers using the right method/tools. -
Sales Account ExecutiveGlobe Telecom Feb 2008 - Feb 2011Manila, PhilippinesGreeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. Operating cash registers, managing financial transactions and Achieving established goals.• Handles Nationwide simcard distribution• Encoding sim Serial• Responsible of activating simcards
May Ann Asuncion Education Details
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Marine Transportation
Frequently Asked Questions about May Ann Asuncion
What company does May Ann Asuncion work for?
May Ann Asuncion works for Abestx Transport Services
What is May Ann Asuncion's role at the current company?
May Ann Asuncion's current role is Team Leader | Sales & Marketing Expert | Admin & Customer Service Professional | Leading Teams to Drive Success & Growth.
What schools did May Ann Asuncion attend?
May Ann Asuncion attended Don Bosco Technical College, Mandaluyong, Don Bosco Technical Institute.
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May-Ann Asuncion
Certified Public Accountant | Senior Treasury Manager At Sm Retail Inc.Metro Manila -
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