In 2021 I graduated from McGill University with my undergraduate degree, majoring in psychology and sociology and minoring in communications. I am now gaining more practical skills by studying mental health and addictions at Humber College. I am passionate about promoting mental health and strive to provide a supportive, confidential, non-judgemental space within my working environments.My peer support experience began when I volunteered with the McGill Peer Support Centre, where I received extensive active listening, confidentiality, and crisis training on suicide intervention and emergencies. I facilitated crisis training focusing on suicide, child abuse, homicide, and domestic violence. I finished my time with the service as a part of the executive team, where I gained strong leadership experience. I am now trained as a crisis responder at Kids Help Phone on their Crisis Text line Platform, where I have learned valuable risk assessment skills and fundamental support techniques.My work experience has always had a people focus. For example, I have worked as a front-of-store employee at a pharmacy, a Host at a Restaurant, and as a virtual moderator for the Mental Health First Aid Course, where I worked with the public and learned communication skills that I believe will support my work within my community. I aspire to continue working with marginalized individuals in the mental health and addiction field.
-
Community MediatorTng Community ServicesToronto, On, Ca -
Case Manager Of Community MediationTng Community Services Sep 2024 - PresentToronto, Ontario, Canada- Conduct intake interviews over the phone or in person with clients to assess for opportunities to mediate - Refer clients to other services if mediation is not suitable, including attending court or other services- Assist mediators on cases by reminding them of timelines and assisting them in finding and booking space to provide services in- Keep records of case activity and correspondence and update the case database regularly- Participate in outreach and public education activities -
Mental Health First Aid ModeratorMental Health Commission Of Canada Mar 2021 - PresentToronto, Ontario, Canada- Provide technical support (make breakout rooms, polls, answer any questions) during the virtual course- Use active listening skills if someone is feeling triggered during a session- Developed excellent interpersonal skills and trust with members of diverse communities and their experiences with mental health and mental illness -
Front Of Pharmacy EmployeeMeds Pharmacy Group May 2018 - PresentToronto, Ontario, Canada- Developed excellent customer service, problem-solving, and conflict-management skills- Answered phones and communicated with the public to address their needs- Packaged and gave prescriptions to people with attention to detail- Scanned and filed prescriptions -
Student Child And Youth CounsellorYouthdale Treatment Centres May 2023 - Aug 2023Toronto, Ontario, Canada- Within my addictions and mental health student placement, I support children and youth with complex mental health problems in an inpatient treatment setting- I work on an interdisciplinary team of doctors, psychiatrists, nurses, child and youth workers, and social workers to ensure each client meets their established treatment goals- I facilitate and support daily Dialectical Behavioural Therapy (DBT) to provide clients with the necessary skills to cope with emotional dysregulation, distress, traumatic experiences, suicidality, self-harm, and substance use problem- I organize and facilitate daily mindfulness exercises and other programming which support the therapeutic goals of the group- I facilitate and support life skills groups on topics such as budgeting, sleep hygiene, physical, mental, emotional, and spiritual self-care practice planning, meal planning, financial literacy and more- I utilize trauma-informed, strength-based, and client-centred approaches in one-on-one and group settings. I incorporate active listening skills rooted in empathy to validate and normalize the client's experience and worries. I collaborate with each client and my supervisors to find necessary solutions and safety plans when necessary. -
Webinar ModeratorMichener Institute Of Education At Uhn Continuing Education Oct 2021 - Jun 2023Toronto, Ontario, Canada- Provide technical support (make breakout rooms, polls, and answer any questions) during the virtual training course -
HostessPiano Piano The Restaurant Jun 2022 - Nov 2022Toronto, Ontario, Canada
-
Student Caller At Mcgill PhonathonMcgill University Jan 2020 - Apr 2020Montreal, Quebec, Canada- Using established scripts, contacted alums and parents of McGill students for donations to McGill fund- Professionally represented the university and developed a rapport with donors- Collected and entered donor data into the internal database (CampusCall) -
Student Family Court ClerkOntario Court Of Justice Jun 2017 - Jul 2017Toronto, Ontario, Canada- Worked within the family court clerk's office - Prepared and filed files for judges in the Family Court office - Used online software to update the status of an upcoming or decided case - communicated with the public to help them find their files and update their cases at reception
Maya Ortwein Education Details
-
Social Work Honours -
Psychology And Sociology Major Communications Minor -
Addictions And Mental Health
Frequently Asked Questions about Maya Ortwein
What company does Maya Ortwein work for?
Maya Ortwein works for Tng Community Services
What is Maya Ortwein's role at the current company?
Maya Ortwein's current role is Community Mediator.
What schools did Maya Ortwein attend?
Maya Ortwein attended York University, Mcgill University - Faculty Of Arts, Humber College.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial