• Demonstrate product knowledge to effectively assist customers, increasing sales and satisfaction• Provide excellent service and maintain order in a fast paced environment • Act on communication and organizational skills, in collaboration with 3-5 team members, to ensure customer gratification• Consistently exceed daily goal of obtaining 20% of customers’ rewards account information

• Utilized several social media platforms (Facebook, IG, LinkedIn) to build brand awareness and engagement• Developed strategic marketing strategies to optimize campaign performance• Conceptualized and implemented the fall email newsletter, enhancing organizational communication and stakeholder engagement • Curated a social media portfolio to showcase brand identity and aligned marketing approach

• Scheduled and managed social media accounts using Hootsuite and Metricool• Analyzed and reported on social media performance metrics to help increase reach• Achieved a 129% increase in post engagement raising performance by optimizing social media strategies• Created and edited compelling visual content using Final Cut Pro• Planned and executed social media campaigns to attract and retain customers• Implemented search engine optimization (SEO) strategies to improve visibility and drive organic traffic

• Managed and grew social media accounts; Instagram, Facebook, YouTube, TikTok• Conducted market research to identify trends and opportunities for optimization• Collaborated with the marketing team to develop compelling ad copy and creative assets• Assisted in the creation of paid marketing campaigns across various platforms•

• Led the development and execution of a two-part video series project for social media, overseeing all aspects from concept to development• Tracked and reported KPIs across social media channels using Sprout Social • Conducted a competitor analysis and content research to drive strategic insights• Drafted and edited blog posts and other short-form copy that aligned with Discovery Education’s branding and voice

• Created, published and promoted content on multiple social media platforms• Hosted tabling events promoting Prime Student and engaged with my peers• Connected and met with school clubs and organizations• Met the given requests and deadlines • Collaborated with other ambassadors and kept in communication with Wasserman