Maya Hayes Email & Phone Number

Herndon, Virginia, Us

Espoo, -, Fi

Integrally guide change and transformation elevating HR from primarily administrative support function to true HR business partner model operating out of center of excellence. Lead delivery of full scope of HR services for employees across the US and Mexico. Oversee initiatives focused on employee experience and corporate positioning. Manage team of direct reports. Report to SVP, North America.► Instituted new level of standardization into HR processes supporting multi-national supply chain, to promote uniformity in talent reviews, succession planning, and employee experience.► Established regular cadence of strategic conferences with business leaders to evaluate talent and criteria for measuring performance.► Raised employee engagement 10% by integrating metrics into HR strategies that resulted from employee focus groups and recommendations from employee base to leadership team.

Dallas, Tx, Us

Contributed to business growth in competitive markets by delivering support on organizational effectiveness and culture development. Navigated HR functions during heavy turnover in those international markets. Advised 2 SVPs of Facilities, Procurement, and Logistics on day-to-day management of HR affairs and functions.► Accelerated growth and development of top performers through 1-year emerging leader program, serving early- and mid-career professionals demonstrating potential to advance 2-3 levels.

Dallas, Tx, Us

Plano, Tx, Us

Recruited during change and growth period as Yum! re-acquired under-performing franchise units, restored profitability and re-sold them as franchises. Initiative was half of a 2-pronged growth strategy to also drive new construction and store openings. Provided human resources support to 5 operations directors and 30 area managers covering 230 restaurants and 1500 employees. Joined leadership in the field to visit markets and stores, evaluate KPIs, and define operational improvement plans.► Minimized turnover by 30% and stabilized business market performance in 18 months by developing a recruitment strategy, formalizing the talent acquisition process, and developing a talent pipeline.► Accomplished seamless integration of 20 restaurants to corporate ownership by recruiting effective leaders, training managers on corporate policies, and administering the onboarding of newly recruited talent.

San Antonio, Texas, Us

Envisioned and executed strategic HR reforms that slashed recruiting expenses 50% and minimized turnover from 300% to 145% within 3 years. Resolved compliance issues for 1,000 employees across 30 Oklahoma locations.

Us

Managed recruitment, positive employee relations, and HR programs for a sales center with 300 employees. Reduced new employee turnover by 36% in 6 months. Developed a Sexual Harassment Training Program, reducing employee allegations by 23% in 90 days.