Mayar Ayman

Mayar Ayman Email and Phone Number

Giza, Giza Governorate, EG
Mayar Ayman's Location
Giza, Al Jizah, Egypt, Egypt
About Mayar Ayman

Skilled Service Advisor with a proven track record of delivering exceptional customer service and technical expertise in the automotive industry. Possessing a strong foundation in mechanical engineering and extensive experience working with a diverse range of brands including Chevrolet, MG, Opel, Peugeot, Volvo, SEAT, and CUPRA, I am adept at diagnosing complex vehicle issues, providing accurate repair recommendations, and ensuring customer satisfaction. My technical proficiency, coupled with my strong interpersonal skills and expertise in SAP and Autoline, enables me to efficiently manage service processes and build lasting relationships with customers. With a deep understanding of electric vehicles, I am well-equipped to provide comprehensive service and support for the growing market of electric cars. Committed to continuous learning and professional development, I am eager to contribute my skills to a dynamic team and drive business success.

Mayar Ayman's Current Company Details
Egyptian Automotive & Trading Co.

Egyptian Automotive & Trading Co.

View
Warranty Engineer
Giza, Giza Governorate, EG
Website:
eaec.com.eg
Employees:
234
Mayar Ayman Work Experience Details
  • Egyptian Automotive & Trading Co.
    Warranty Engineer
    Egyptian Automotive & Trading Co.
    Giza, Giza Governorate, Eg
  • Al-Mansour Automotive
    Body And Paint Senior Service Advisor Engineer
    Al-Mansour Automotive Jul 2023 - Sep 2024
    Egypt
    Delivered exceptional customer service, ensuring a positive and welcoming environment forall customers.• Conduct thorough vehicle inspections, diagnose customer concerns, and recommendappropriate repairs.• Maintain high levels of customer by providing personalized service and addressing inquiriespromptly.• Kept customers updated on repair progress through clear and timely communication.• Utilize SAP to prepare accurate repair orders and keep customers updated on repair progress.• Managed service appointments, ensuring efficient workflow and timely vehicle delivery.• Ensuring service quality to the customer to always exceed the customer’s expectations.
  • Kayan Egypt For Trading & Investment
    Automotive Service Advisor
    Kayan Egypt For Trading & Investment Jan 2023 - Jun 2023
    6Th Of October, Al Jizah, Egypt
  • Volvo Cars Egypt
    Automotive Service Advisor
    Volvo Cars Egypt Oct 2020 - Jan 2023
    6Th Of October, Al Jizah, Egypt
    Greeting customers and directing them to available mechanics.• Consulting with mechanics regarding necessary repairs and possible alternatives to expensiverepairs.• Receive clients, record complete customer data, complete vehicle, or pump data, and requiredmaintenance work.• Meet workshop customers.• Regulate the entry of cars into the service center.• Using your knowledge of our products and services to sell or provide in-depth information aboutavailable parts and service options to customers.• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-Off, and vehicle pick-up.• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.• Managing and overseeing the dealership's workflow and schedule.• Calling customers to advise them about service changes or car pick-up times.• Maintaining positive customer relationships to ensure repeat business.• Ensuring all details on services rendered and costs are related to customers and processing theirpayments.• Liaising with service technicians about parts ordering and ensuring parts are available when needed.
  • Stc Star Technology
    Sales Engineer
    Stc Star Technology Sep 2020 - Oct 2020
    Cairo, Egypt
    • Selling access control products/services to clients focusing on volume and profitability targets for assignedbusiness units.• Developing long-term relationships with clients through managing and interpreting their requirements, promote their understanding of full products, systems or services offering and provide solutions that best satisfy their needs.
  • Mercedes-Benz Egypt
    Trainee
    Mercedes-Benz Egypt Aug 2019 - Sep 2019
    Cairo, Egypt
    • Getting the knowledge of proper and correct usage of all tools, equipment• Getting the Knowledge of conducting all tests and measurements for troubleshooting in accordance withthe specifications provided by the manufacturer• Getting the knowledge of repair work, in particular difficult tuning and adjustment of engines, drive components, transmission, final drive units, steering and brake systems, chassis, and suspensions in accordance with the manufacturer's specifications.• Working on XENTRY diagnostic device• Observing the service process in the workshop and reception.
  • Egyptair
    Trainee
    Egyptair Jul 2019 - Aug 2019
    Cairo, Egypt
    • Get the basic aircraft maintenance engineering knowledge• Fully informed about procedures, techniques, and new equipment in use in aviation maintenance industry
  • Kia Motors
    Trainee
    Kia Motors Jul 2018 - Sep 2018
    Cairo, Egypt
    Getting the knowledge of all process in service center.• Observing the service process in the workshop and reception.
  • Osn
    Telesales Specialist
    Osn Jul 2016 - Sep 2016
    Cairo, Egypt
    Contacting potential or existing customers to inform them about a product or service using scriptsAnswering questions about products or the companyAsking questions to understand customer requirements and close sales

Mayar Ayman Education Details

Frequently Asked Questions about Mayar Ayman

What company does Mayar Ayman work for?

Mayar Ayman works for Egyptian Automotive & Trading Co.

What is Mayar Ayman's role at the current company?

Mayar Ayman's current role is Warranty Engineer.

What schools did Mayar Ayman attend?

Mayar Ayman attended The Egyptian Russian University - Eru, Dar El Hanan Language School.

Who are Mayar Ayman's colleagues?

Mayar Ayman's colleagues are Ahmed Mamdouh, Ahmed Kotb, Msc, Yehia Sharaf, Mohamed. Kareem, Rafik Fanous, Mohamed Soliman, Bahy Said.

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