Delivered exceptional customer service, ensuring a positive and welcoming environment forall customers.• Conduct thorough vehicle inspections, diagnose customer concerns, and recommendappropriate repairs.• Maintain high levels of customer by providing personalized service and addressing inquiriespromptly.• Kept customers updated on repair progress through clear and timely communication.• Utilize SAP to prepare accurate repair orders and keep customers updated on repair progress.• Managed service appointments, ensuring efficient workflow and timely vehicle delivery.• Ensuring service quality to the customer to always exceed the customer’s expectations.

Greeting customers and directing them to available mechanics.• Consulting with mechanics regarding necessary repairs and possible alternatives to expensiverepairs.• Receive clients, record complete customer data, complete vehicle, or pump data, and requiredmaintenance work.• Meet workshop customers.• Regulate the entry of cars into the service center.• Using your knowledge of our products and services to sell or provide in-depth information aboutavailable parts and service options to customers.• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-Off, and vehicle pick-up.• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.• Managing and overseeing the dealership's workflow and schedule.• Calling customers to advise them about service changes or car pick-up times.• Maintaining positive customer relationships to ensure repeat business.• Ensuring all details on services rendered and costs are related to customers and processing theirpayments.• Liaising with service technicians about parts ordering and ensuring parts are available when needed.

• Selling access control products/services to clients focusing on volume and profitability targets for assignedbusiness units.• Developing long-term relationships with clients through managing and interpreting their requirements, promote their understanding of full products, systems or services offering and provide solutions that best satisfy their needs.

• Getting the knowledge of proper and correct usage of all tools, equipment• Getting the Knowledge of conducting all tests and measurements for troubleshooting in accordance withthe specifications provided by the manufacturer• Getting the knowledge of repair work, in particular difficult tuning and adjustment of engines, drive components, transmission, final drive units, steering and brake systems, chassis, and suspensions in accordance with the manufacturer's specifications.• Working on XENTRY diagnostic device• Observing the service process in the workshop and reception.

• Get the basic aircraft maintenance engineering knowledge• Fully informed about procedures, techniques, and new equipment in use in aviation maintenance industry

Getting the knowledge of all process in service center.• Observing the service process in the workshop and reception.

Contacting potential or existing customers to inform them about a product or service using scriptsAnswering questions about products or the companyAsking questions to understand customer requirements and close sales