Mayara Silvério Email & Phone Number

Suíça

Friburgo, Suíça

• Manage the second store, including all retail activities, performing administrative duties such as organizing inventory and receiving orders while adhering to company guidelines and procedures.• Accommodate customer inquiries regarding items and provide helpful suggestions based on their needs.• Conduct hourly, daily, and weekly report development based on transactions and sold items, efficiently comparing the numbers with the previous year's sales to establish improvement strategies, set sales objectives, and identify key products of the day.• Employ administrative knowledge to maintain an up-to-date inventory of stolen or broken store merchandise, consistently ensuring accurate information documentation to serve as a management reference for future use.

Friburgo, Suíça

• Oversaw retail activities and performed administrative duties such as organizing inventory, operating the cash register, and receiving orders while ensuring compliance with company guidelines and procedures.• Established robust and collaborative working relationships with coworkers to effectively manage kitchen and front-of-house operations, leveraging excellent organizational skills in accomplishing varied tasks.

Lisboa, Portugal

• Maintained a high level of service by fostering collaborative relations, clearly communicating requests, assisting customers with seamless services, and formulating the best customer service strategies to enhance retention.• Executed tasks as assigned by the upper leadership, including prioritizing actions and handling special projects.• Supplied unwavering and hands-on customer service in dexterously handling tasks in a fast-paced environment.

• Exemplified growing expertise in handling boarding authorizations and liaising with contacts between national customers and international suppliers to ensure the smooth flow of all importing operations.• Monitored and reviewed the import processes of numerous pharmaceutical and veterinary products, guaranteeing documentation accuracy to accelerate procedures in customs, various companies, and banks.• Demonstrated comprehensive technical knowledge in utilizing ERP System as a key user, creating order records, updating shipments on a timely basis, and maintaining an organized customer inventory.• Development of purchase reports with purchase data of whole company based on PO types to present to management

Mestrado, International Relations And National Security Studies

Relações Internacionais