Maya Lindsey Email & Phone Number

Richmond, Va, Us

*Led banquet operations by overseeing a team of one to ten staff members during events with upwards of 200+ members and guests in attendance*Managed the entire event process, from initial setup to execution, focusing on meticulous timing and task delegation*Coordinated with kitchen staff, servers, and other support staff to guarantee seamless service delivery*Trained new employees by detailing the standard procedure and etiquette for banquets to maintain a consistent and high-quality environment*Acted as a secondary point of contact for clients and guests, addressing inquiries, accommodating special requests, and ensuring a positive guest experience throughout events.

*Directed all aspects of camp operations, including supervision of a team of counselors, coordination with several department heads, and detailed program scheduling with day by day design of themes and activities*Acted as the primary point of contact for parents and guardians, addressing inquiries, providing program information, and resolving concerns promptly and professionally.*Managed camper registrations and fee collection, ensuring accuracy and timeliness in processing payments*Demonstrated strong conflict resolution skills when addressing issues among campers and staff, fostering a positive and inclusive camp environment

*Stepped into leadership roles across multiple departments, including banquets, kitchen operations, and childcare to address staffing gaps and ensure continued productivity*Identified and implemented process improvements, optimizing workflows, and contributing to increased efficiency*Demonstrated adaptability by successfully transitioning between roles and departments as needed, displaying a strong commitment to the organization's success

Midlothian, Virginia, United States

Bachelor Of Science - Bs, Business Administration And Management

Relevant Classes: Project Management, Strategic Training and Development, Change Management, Employment and Labor Law, Sales Management.

Associate Of Science - As, Business Administration, Summa Cum Laude (4.0)

*Prepared for advancement to a Bachelor's program in business management by taking classes with business-centric curriculum such.

Advanced Diploma, 4.6 Gpa