Maya Roeland Email & Phone Number

Rotterdam, Zh, Nl

The Netherlands

I specialize in helping businesses leverage the latest technologies to drive digital transformation. My role involves advising clients on the strategic implementation of AI, automation, and data-driven solutions to streamline workflows, improve operational efficiency, and enhance overall business performance. By staying at the forefront of AI, machine learning, and Big Data advancements, I enable organizations to harness innovation and remain competitive in today’s fast-evolving digital landscape.- Business Process Improvement and Automation- Data Business Analyses- AI Strategy Development

The Netherlands

As a Circle Lead Event Coordinator for Women in AI Benelux, I organize and manage exclusive events that bring together AI professionals, enthusiasts, and advocates. Our events feature expert speakers sharing insights on the latest AI trends and developments, fostering an engaging space for learning and collaboration. I facilitate networking opportunities to help participants expand their connections and build a strong community of like-minded individuals, with a focus on empowering women in AI. My role is key to creating impactful experiences that drive knowledge exchange and professional growth in the AI field.

The Netherlands

Responsible for the system analysis, project management, configuration and administration of the organization’s Salesforce environment.o Leading key initiatives that support our Make-A-Wish International Staff and Make-A-Wish Affiliates from project planning to project execution.o Assist in the onboarding and training of users across multiple functions.o Administering the Salesforce application by triaging support cases and implementing technical solutions.o Coordinate resources, identify and resolve challenges, and facilitate communication across the organization.o Lead discovery workshops, which include the facilitation of large audiences, solution presentations and prototype demonstrations.

Rotterdam, South Holland, Netherlands

• Carried out Salesforce implementation in Sodexo Netherlands.• Mapped out Company’s existing business processes and provided system-based solutions that increase efficiency. • Conduct Quality Assurance of data and Data Quality analysis, contribute to evolution of various tools to improve data quality.• Work closely with C-suite to make sure that CRM reflects company’s needs, ambitions for growth and supports Company’s strategy.• Liaise closely with business analysts, project managers and developers in order to ensure that the Salesforce system is managed effectively and that complex workflow rules, data validations, and approvals function properly. • Develop, generate and analyze custom reports and dashboards for management and various business unit personnel to provide detail information on key performance indicators (KPIs).• Help End-Users understand how to utilise Salesforce and related technologies to their advantage through the creation of online and offline trainings, roadmaps and governance structures (in English and in Dutch).

Participated in implementation of Salesforce. Ensured work instructions and work flows are in place for sales processes. Trained end-users and encouraged adoption. Improved processes and the data quality of Master Data in Salesforce CRM.Coordinated pre-sales and after-sales activities of B2B customers. Monitored customer orders in terms of product availability, delivery time and specific customer requirements. Prepared contracts and export documentation in accordance with the compliance requirements. Organized logistics (Incoterms).

The Randstad, Netherlands

D2D Digital is an online marketing agency that helps busy entrepreneurs and small business owners to build, engage and expand online presence, create happy returning customers and grow revenue. The expertise include but not limited to: Online Marketing Strategy, Email Campaigns, Social Media Management, Content Creation.

Rotterdan Hq

Acted as a key contact point for all stakeholders (Finance Department, Sales Department, Customers, Sea Personnel). Analysed service results and commercial KPIs. Created statistical and financial reports for management. Participated in implementation of IMOS (ERP system for commercial marine freight and fleet management). Ensured data quality, compliance and consistency of master data across business systems. Acted as the consultant between the developers, located in USA and the Finance Department, located in the Netherlands, communicating questions, feedback and solutions.

Commercial control over Company revenue by means of controlling and adjusting all kinds of discounts such as invoice discount, channel discount and various types of post invoice discounts.Played a key role in implementation of SAP.Developed business cases for SAP Planning and Performances Management. Designed the layouts, customised reports for commercial controls. Prepared and documented methodologies, procedures and timelines for preparing managerial and client’s reports.