Maya Santrac Email & Phone Number

Belgrade, Serbia

EMEA

• Digital commerce executive with a focus on excelling managed services practice
• Eight years of experience at an executive level leading Applications and Infrastructure Support and Management services operations supporting external clients
• Full P and L responsibility and budget responsibility for Managed Services business
• Multiple years of experience as the final escalation point and executive decision maker for issues affecting service delivery to the customers
• Proven track record of year over year growth in Managed Services
• A superior ability to build and lead high-performance teams

Phoenix, Arizona Area

New business development executive with consultative / "expert of the subject matter" approach. Consult with Operations / Procurement / Environmental / Property Management / Facilities / Financial executives for safer and cleaner work environments. Execute multi-level facilities services, inclusive of commercial cleaning, engineering, landscaping, floor.

• Consulted with C-Level Executives to achieve their strategic goals around Workforce Management Solutions by leveraging technology, reducing overhead costs, and increasing their return on investment. Relied on cold.
• Top of the class ADP District Sales Manager Training Graduate
• Successfully gained access and scheduled on average two new C-level prospect meetings per week
• Closed the first sale within two weeks after the training completion
• Initiated and ran the project of adding new prospects to the sales force to increase the close ratio by 30-50%

Greater Chicago Area

• Developed and maintained national and major accounts in the business to business sales environment. Increased business among existing end users and promoted the sales message and products to new prospects in order to.
• Worked directly with top food and retail clients to include Wal-Mart, McDonald’s, Best Buy, Yum! Brands, Starbucks, Jack in the Box, Dunkin Brands, Outback, Target, Disney, JC Penney, Walgreen Company, Macy’s Corp., etc.
• Successfully grew three of the company’s biggest National Accounts by +100%
• Resurrected troubled McDonald’s account, upgraded the incumbent product and introduced the additional product category that reflected 300% growth in the 1st year.
• Managed 20% of the company’s total revenue
• Developed and incorporated annual and long term strategies for the National Account business

Greater Chicago Area

• Managed and directed a sales force of 15 independent rep agencies to exceed sales and profit goals within a Central Region of the United States. Managed multiple states within a region and adjusted sales goals and.
• Restructured the work relationship with the biggest catalog house, W.W. Grainger, to achieve a sales growth of 59%.
• Sold 70% of the National Accounts for the company
• Exceeded revenue goal by 32% by contracting new client (Yum!)

Greater Los Angeles Area

• Supervised 12 employees in the manufacturing environment. Managed the department’s safety, product quality as well as manufacturing efficiency and productivity. Composed and delivered employee’s reviews.
• Exceeded department goals for 12 consecutive months.
• Developed new inventory control systems.
• Implemented a new manufacturing procedure / cell flow.

• Performed inside sales / management development position. Quoted competitive jobs. Performed market and competition analysis. Prepared monthly/quarterly reports. Recruited new employees, interviewed and delivered.
• Promoted to a Department Lead within 9 months.

Economics, Business/Managerial Economics

Activities and Societies: California State University Northridge Women's Basketball Team, Divison 1 NCAA Tournament Participant American.

High School