Maya Sawaya Email & Phone Number

Sherwood Park, Ab, Ca

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Sherwood Park, Ab

TRANSFORM YOUR BRAND, TRANSFORM YOUR BUSINESS.We partner with brands we believe in because great things come from being inspired.What makes us different?What truly sets us apart from our competitors is that we don’t just focus on the visuals and flashy elements of marketing, we actually provide comprehensive research and analysis as a foundation to your brand and marketing strategies first and foremost. This way, you clearly know your target customer, their likes and dislikes, their spending habits and what their needs are. THEN we construct and implement branding initiatives and digital marketing strategies to effectively reach these target markets so you will begin to build relationships with them creating loyal customers and brand ambassadors.WHO WE AREWe are a collaborative Team that specializes in brand, marketing, business development, and IT solutions. We use strategy and design to connect businesses and people through the things they love… products, services and experiences that support their lifestyle and matter in culture.WHAT WE DOWe specialize in design-led brand communication,digital innovation, and business strategies and we’ve earned a reputation for doing great work across multiple categories. Our work is driven by our mission and our mission is this… we want to help build brands and businesses people love.WHO WE DO IT FORIt’s not just the product or service people buy. It’s the experience your business delivers—which is the truth behind your brand. We define your brand’s meaning and design the connected experiences that help influence what the brand stands for in the hearts and minds of your customers and team. And we’d love to do this for you.

Sherwood Park, Alberta, Canada

• Prepare marketing plan for online and offline promotions to bring leads to The company.• Design all promotions ( posters, ads, online display ads..) • Provides high end customer service to our clients• Ensures all salon and spa staff adhere to the core values of the company:• Customer Service, Technical Education, Professional Attitude and Communication.• Responsible for all salon and spa personnel including, supervise the recruitment, training, product knowledge, skills development, performance management, termination, etc...of all salon and spa staff.• Maintains the training of all staff to reach attainable goals on a monthly, quarterly and yearly basis as set forth by the president of the company.• Trains and manages all salon and spa staff, in the proper use of all equipment and all policy and procedures in providing ultimate customer service.• Supervises the overall appearance of the salon & spa as well as overall behavior & attitude demonstrated by the staff.• Conflict/resolution. Maintains the utmost professionalism and consistency in handling client or staff conflict and finding a solution to the situation.• Meets or exceeds financial metrics including: service revenue, average service ticket, guest count, guest retention.• Attends management workshops to enhance managerial skills• biweekly Payroll

975 Broadmoor Blvd Sherwood Park

• Prepare marketing plan for online and offline promotions to bring leads to The company.• Design all promotions ( posters, ads, online display ads..) • Provides high end customer service to our clients• Ensures all salon and spa staff adhere to the core values of the company:• Customer Service, Technical Education, Professional Attitude and Communication.• Responsible for all salon and spa personnel including, supervise the recruitment, training, product knowledge, skills development, performance management, termination, etc...of all salon and spa staff.• Maintains the training of all staff to reach attainable goals on a monthly, quarterly and yearly basis as set forth by the president of the company.• Trains and manages all salon and spa staff, in the proper use of all equipment and all policy and procedures in providing ultimate customer service.• Supervises the overall appearance of the salon & spa as well as overall behavior & attitude demonstrated by the staff.• Conflict/resolution. Maintains the utmost professionalism and consistency in handling client or staff conflict and finding a solution to the situation.• Meets or exceeds financial metrics including: service revenue, average service ticket, guest count, guest retention.• Attends management workshops to enhance managerial skills

Edmonton, Canada Area

Achievements ● Partnered with new CEO as key player in larger organizational turnaround and spearheaded complete transformation of creative team after inheriting Sales, Design, and Programming Departments with inadequate tools and limited support. Built positive and creative work environment through goal setting, employee empowerment, and rewards for excellence● Led major rebranding, including new identity system and website, repositioning the agency to capture significant market share and driving a 35% sales increase● Led Production Team on large multi million dollar campaigns and projectsOther Duties● Planning, scoping, and managing for highest-quality client experience and results● Monitoring all project processes and operations for time and resource opportunities● Partnering with relationship manager to oversee management of budgets● Developing new system tools and processes for integrated client projects● Recruit, train, and supervise staff of writers, graphic artists, project managers, programmers and sales personnel; oversees their execution of all creative efforts to insure they are on strategy, on budget, and on schedule● Recommend staffing and compensation changes, designing and leading relevant training for internal staff● Assures staff adheres to established agency policy/procedures and developing and implementing performance reviews on a consistent basis ● Maintains external professional relationships to assure the ongoing availability of specialized expertise, gifted freelancers, and reputable studios/producers when their services are required.● Participates in the new business efforts● Executes duties and assignments in compliance with corporate guidelines and objectives.● Facilitates and promotes corporate initiatives and values

Edmonton, Canada Area

● Ensured the timely development and execution of plan, campaigns, and projects to assure earnings, growth, and profit goals were achieved● Planned, developed, and defended budget recommendations, work goals, measurements, and training requirements necessary to provide both profitable and quality service to clients● Provided detailed information and cost estimates to assure accurate data on which to plan and develop functional objectives and budgets leading to stable and profitable accounts● Provided leadership/motivation and conveyed the vision and values of the agency to staff ● Oversaw creative consultations with account teams to assure appropriate creative strategies, adequacy/accuracy of input, schedules, budgets, production support, necessary reviews, and client presentations

Kuwait

Achievements ● Worked directly with the President and Managing Director to build the business revenue from $1 million to over $5 million in 4 years time● Expanded Design Team from 1 Designer to 8 member Design Team that included design, copywriting, and production of digital and print projects with 2 Account Managers Other Duties● Reviewed and approved art and copy materials including full QA/QC before presenting to clients● Managed the performance and profitability of the creative team including directing the production standards and business ethics● Managing outside resources, including vendors, photographers, color separators, printers, freelancers, web and interactive sub-contractors● Pitched new creative concepts alongside Account and Director teams

Kuwait

Achievements● International Agency with $100 million + revenue 55 employees strong● Started as Junior Art Director in 2005 with 3 designers and received a promotion to Senior Art Director within 1 year which had 8 team members on my team● Managed a large Financial clients with $3 million to $5million a year budgets in conjunction to managing other multiple accounts and Design TeamOther Duties● Formulated design concepts and directed employees on art work, layout design, and copywriting for visual communications media, such as magazines, books, newspapers, and packaging.● Designed corporate identity for multiple organizations and translated concepts across media such as logos, packaging, and a variety of print media● Consulted web design, TV commercials and radio campaigns

Kuwait

Achievements● Started as Senior Designer and in 1 ½ year got promoted to Art Director with 4 designers on my teamOther Duties● Designed logos, presentation folders, brochures and advertisements.● Produced flyers, brochures, informational pamphlets, user guide booklets and an assortment of traditional print media● Collaborated with account teams to pitch major creative initiatives ● Designed promotional materials including commercial storyboarding

Bachelor Degree Of Art, Graphic Design

Graduated with Honors in Graphic Design, ALBA.

Bachelor Of Literature, Major Philosophy