Motel Manager
Cherylea Motel
Blenheim, Marlborough, New Zealand
● Responsible for smooth and profitable running of the business by planning activities and allocating responsibilities ● Planned and supervised the employees for a well-functioning team. Recruited, trained and coordinated new employees and set clear objectives● Ensured health and safety standards such as employees, buildings and fire safety were met on routine tests● Inspected facility regularly. Identified the potential risk areas in adhering to the standards and implemented action plans to correct it. ● Planned maintenance and renovations work accordingly ● Administrated and coordinated front office and guest management system.● Maximized motel’s revenue by launching promotions, incentives, and loyalty program to increase occupancy ● Promoted the motel and maximized customer awareness by making website appealing and collaborate with local event organizers, online OTAs etc.● Built strong customer relationship to have stable revenue base. Implemented strategies to make the customers’ experience better by addressing the issues, offering solutions, and providing information● Maintained inventory level by regularly checking and placing orders to vendors and communicated regarding payments● Managed budget, expenses, monitored profit and loss and analyzed financial information ● Responsible for payroll, taxation, GST and IRD. Ensured rates were paid on time