Maya Vukoman Email & Phone Number

Melbourne, Vic, Au

Melbourne North East, Australia

I create powerful resumes, cover letters, LinkedIn profiles and selection criteria responses across various industries and occupations, ranging from senior executives to graduates, blue collar workers to women / men returning to work, with an excellent track record of success for clients. By interviewing clients, I elicit their true needs and skills, ensuring tailored professional documents that match their accomplishments with job requirements, and assist them to identify and market their skills appropriately.I also conduct in-depth research and analyses of specific industries / job roles, delivering high quality tailored documents whilst at the same time providing clients with first class interview preparation coaching through behavioural question design and practice.Writing clear, succinct, achievement-based examples of experience using STAR statements, I translate sometimes complex, specialist and technically challenging material into usable copy.I ensure I build rapport with clients through email or on the phone, utilising most effective communication and interview techniques, to extract the information required to craft interview-winning resumes, cover letters and LinkedIn profiles.

KEY RESPONSIBILITIES➣ Oversaw the end-to-end recruitment and HR development process for SBB on a national level and support all other companies of United Group [companies located in Serbia, Croatia, Montenegro, Bosnia and Slovenia]➣ Played a key role, with the HR Director, in transforming HR from an administrative role to a business partner➣ Led the implementation of company’s first formal performance management program, a well-received tool that was adopted company-wide➣ Created and implemented the company’s first recruitment policy and procedure, participated in the design of company’s first HRIS and the implementation of company’s first Reorganisation project➣ Devised and implemented creative and cost-effective morale-boosting programs including open-door employee counselling, team buildings, employee recognition, training opportunities, and employee discounts, that increased employee satisfaction➣ Fostered strong and lasting relationships with team members and key stakeholders, building trust and credibility through open communication

Serbia

KEY RESPONSIBILITIES➣ Conducted over 5000 interviews and recruited over 500 employees at more than 15 locations nationwide, utilising most effective recruitment and interview techniques➣ Built and developed strong and effective working relationships and interacted with different levels of management in order to determine recruitment needs and implement best recruitment practices➣ Reduced turnover rate for critical positions by 75% through implementation of innovative recruitment strategies ➣ Established new application protocols that increased applicant quality and reduced average screening time by 80%➣ Developed and managed company’s first talent pools and introduced structured interviews and behavioural interviewing techniques to company recruitment process➣ Introduced “Thomas Personal Profile Analysis - DISC” as a recruitment tool and improved the hiring of grade A candidates into open roles➣ Developed and implemented the “Employee Profile and Department Communication Analysis” to enhance communication and improve the recruitment strategy➣ Introduced an attractive job advertisement template which was recognised by management as a strong and effective company brand builder and was used for future advertising

Serbia

Serbia

Bachelor Of Criminology And Criminal Justice

Activities and Societies: Golden Key International Honour Society Member

Bachelor Of Psychological Science, Psychology

Activities and Societies: Golden Key International Honour Society Member