Mayaz Dimashki Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Paris Area, France

Summary:Working as the EU representative for multiple companies that do not have a physical presence in the region. Helping them out with their client outreach by doing market research, reaching out to clients and managing the business for the region while also leading the project management for their expansion efforts.Achievements: - Cultivated CRM databases comprising over 1,500 qualified leads through effective strategies (cold calling, direct mail campaigns, and networking.)- Skillfully negotiated and successfully closed contracts with more than 400 clients (in a period of 2 years,) resulting in the generation of approximately 10 million Euros in contract value.- Elevated customer satisfaction by over 60% by proactively implementing service enhancements derived from feedback analysis and aligning them with evolving market demands.

Paris, Île-De-France, France

Summary:In charge of a client portfolio of over 15 high value clients, with duties that include regular meetings, contract negotiations, service presentations and client assistance. Also, in charge of expanding the client network by onboarding new clients and spreading the word about the service through various means.Achievements: - Delivered impressive monthly revenues surpassing 100K Euros.- Accomplished an upsell rate of 62% across the board when it comes to existing clients.- Increased the level of satisfaction and trust by nurturing relationships with existing clients and working on their requirements to make sure it is taken care of and delivered to match their needs.- Provided mentorship and comprehensive training to SDRs and new team members, leading to heightened productivity levels and consistent achievement of targets.

Paris Area, France

Summary:Managed a book of business worth 8 million Euros across 20+ accounts. In charge of doing regular meetings with the clients to understand their project needs while also relaying these requirements internally to the operations teams and externally to the suppliers. Also, in charge of doing regular quality checks to the provided service to make sure it is in line with the clients’ requirements.Achievements:- Successfully implemented upgraded quality control standards and procedures that led to an increase in the delivered quality and a higher client satisfaction rate while reducing the effort and cost internally.- Revitalized work methods with modern techniques, saving 25% in time.- Achieved a flawless 0% delay rate by meticulously devising efficient schedules for operations, production, and delivery processes.- Conducted 50+ webinars and orientation sessions for suppliers and new hires.

Paris Area, France

Summary:Started building the client database from scratch by using classical and modern sales methods that include cold calling/emailing, reaching out to contacts, having in-person meetings, and also worked on the supplier side of the business by focusing on contract negotiations to ensure the competitiveness of the delivered service. Duties also included doing extensive market research to identify the current market standings and adjust the strategy accordingly.Achievements:- Formulated and flexibly adjusted sales and marketing strategies in response to customer buying trends, market dynamics, and competitor activities, resulting in the successful attainment of sales objectives.- Drove successful acquisitions within the airport supply sector by properly negotiating with suppliers worldwide.- Conducted compelling presentations for prospective clients, effectively conveying technical details and highlighting innovative features, which led to the increase in the client portfolio.- Effectively managed and guided a sales team comprising 8 members, offering continuous support and ensuring seamless workflow operations.

Dubai, U.A.E.

Summary:Mainly worked on the aviation fuel business and was in charge of reaching out to suppliers regularly in order to make sure the prices we had are up to date and are extremely competitive. Regularly attended aviation shows and conducted face to face meetings with potential suppliers and clients worldwideAchievements:- Developed and executed annual procurement and sales plans, including the negotiation and management of contracts.- Engaged in frequent price negotiations with suppliers, leveraging market research and business projections, leading to consistent reductions in prices from at least one supplier's price-list per month.- Performed regular market research that gave me an understanding of the regular price points in the market and used that to make sure our prices were the most competitive which led to more sales and customer satisfaction.- Penetrated new markets through proactive sales and adept negotiation techniques, resulting in a noteworthy 12% upswing in sales performance.

Damascus, Syria

- Managed all areas of accounting (accounts payable and receivable, invoicing, banking reconciliations and monthly balance statements.)- Contacted suppliers for price negotiations based on market research and business forecast. Successfully reduced prices of at least 1 supplier pricelist per month.- Relayed pricing intel to the sales department and the marketing managers in order to keep them well informed and up-to-date.- Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.