Mayda C. Email & Phone Number

Calabarzon, Philippines

Ncr

 Responsible for leading group tours Giving interesting information about the culture, language and history of a certain place or attraction. Managing proper headcount during the entire tour. Meeting guest expectations all over the tour.

Makati City

Bonifacio Global City

 Creates 100% guest delight by providing fast and friendly genuine hospitality and by exceeding guest expectations Gives personal attention, takes personal responsibility and uses teamwork when providing guest service  Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Provides guests with assistance at the front desk during the check-in and check-out processes and throughout their stay. Responds quickly to customer internal… Show more  Creates 100% guest delight by providing fast and friendly genuine hospitality and by exceeding guest expectations Gives personal attention, takes personal responsibility and uses teamwork when providing guest service  Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Provides guests with assistance at the front desk during the check-in and check-out processes and throughout their stay. Responds quickly to customer internal and external guests for information Show less

 Managing the sales process for new prospects, from initial contact through closure.  Dealing with customer enquiries over the phone or via email. Contacting prospective customers and discussing their requirements Generating database for leads. Working closely with the team to produce any sales collateral required for the target market. Identifying what customers want. Planning and organizing the day to ensure all opportunities are maximized. Developing a… Show more  Managing the sales process for new prospects, from initial contact through closure.  Dealing with customer enquiries over the phone or via email. Contacting prospective customers and discussing their requirements Generating database for leads. Working closely with the team to produce any sales collateral required for the target market. Identifying what customers want. Planning and organizing the day to ensure all opportunities are maximized. Developing a full understanding of the business market-place. Show less

 Giving interesting information about the culture, language and history of a certain place or attraction. Planning provisions and itineraries. Offering commentaries and interesting tidbits of information in every place.