Maydul Nayeem Email & Phone Number

Nuneaton, England, United Kingdom

Coventry, England, United Kingdom

• Answering customer queries.• Managing accounts for customers such as balance transfers, setting up direct debits, andcredit limit alterations.• Providing excellent customer service at all times while building and maintaining aprofessional relationship with customers.• Processing card payments.• Investigating into recurring issues.• Working with other internal teams to provide a streamlined experience for customers.

Sylhet, Bangladesh

Outline: Supervised a team of 5 recruiters with the identification of new business opportunities and management of key client accounts; reported to the manager.Key responsibilities: • Led marketing campaign to promote the business, secure new clients and realise substantial growth.• Strengthen and managed relationship with clients and existing customers to secure new business.•Attended meeting with clients to discuss requirement and offer relative products and solution.

Sylhet, Bangladesh

• Assisted and mentored students in groups and on an individual basis.• Provided educational materials, including daily lesson plans, weekly home work packets that average a 95% completion rate.