George Mayer Email & Phone Number

New York, New York, United States

Responsible for the organizational design, financial planning, program management and strategic initiatives of the Financial Crimes Risk organization, covering Wealth Management, Investment Management and US Banks.

New York, New York

Key Senior Leadership team member for Wealth Chief Administrative Office (CAO). Oversaw governance framework and Regulatory Change Management programs. • Directed implementation and management of Key Governance committees, including the Business Risk and Controls Committee (BRCC), Risk Management Committee (RMC) and Global Fiduciary Oversight Committee (GFOC).• Developed and executed strategy for relationships with key regulators and supervisory teams (FRB, OCC, SEC, and FDIC) and served as the primary liaison.• Led team and day-to-day operations of regulatory engagement, including monitoring, analyzing, and informed senior leadership of all regulatory developments.• Managed design and implementation of Change Management programs for Regulations, Policies, Standards, and Procedures• Provided senior leadership, C-Suite Level, updated on regulatory developments and key remediation initiatives (MRA/MRIA), and served in advisory capacity.• Led governance and risk assessment routines across Wealth products, which include Investment Management (Portfolio Solutions, Fixed Income, Equities, Traditional, Alternatives, Capital Markets), Lending and Deposits.• Senior oversight of multiple complex projects, managed and completed successful key regulatory remediation efforts, including Regulation W Governance and Control Framework and Fiduciary Governance and Reporting.

New York, New York, United States

Drove execution of Compliance Transformation as a member of the senior leadership team for ICRM's CAO. • Founding member of the ICRM CAO office, held the unique role as interim Chief of Staff and Program Director. • Served as a primary representative on strategic review sessions with OCC and FRB during the development and submission of the Compliance Transformation plan. • Created design and operational process of newly created CAO office and recruited critical talent for the team.• Drove implementation of Compliance Transformation plan, concentrating on assessment activities, including Risk Assessment, Monitoring, Testing, and Surveillance. • Led Compliance Risk Management Officers and partnered with the first and second line of defense to design process enhancements and implementation plans.

New York, New York, United States

Interim assignment; managed and drove key strategic control initiatives across the ICRM organization. • Worked closely with Chief Compliance Office and Compliance Executive Management Team (EMT) on developing regulatory remediation and control enhancement strategy. • Collaborated with EMT on designing and implementing organization and operational models for Regulations Management, Regulatory Engagement, Escalation Framework, and Incident Management. • Built robust framework for execution of key initiatives and provided direct oversight on FRB and OCC engagement

Mexico City Area, Mexico

Led Global Business Planning team in Financial Crimes (FC) organization overseeing team of 35. • Supported AML/BSA Officer and Senior Leadership Team with Business Planning and Process Reengineering services and budget of $485MM and 6K+ global FTE.• Served as advisor to FC regional leadership on strategic plans, talent management, and deep dive analysis on ethical issues. • Led global restructuring effort with small team with increasing scope of responsibility over time. • Key member in delivery of FC 2019 Financial Plan, driving successful execution of productivity and process reengineering initiatives. • Directed FC financials for CEO Quarterly Business Review (QBR) development, including overall financial plans for 2018-2020.

Tampa/St. Petersburg, Florida Area

Led team of 17 supporting various functions across Business Planning, Capacity Planning, and Business Intelligence services, and managed budget of $120MM and 1K+ FTE across region.• Took over team leadership with significant organizational challenges and completed restructuring within four months. • Oversaw successful redesign and enhanced visibility for team managers on capacity and budget trends. • Managed improvements in key areas of Voice of the Employee (VOE) annual survey.

Tampa/St. Petersburg, Florida Area

Led U.S. product portfolio marketing and pricing strategies, creating brand recognition and awareness aimed at driving sales. • Oversaw team of 5 and held profit and loss (P&L) accountability for $62MM in product revenue (Government Sales). • Managed product pricing, go-to-market strategies, customer complaints, requests for proposals (RFPs).

Tampa/St. Petersburg, Florida Area

A key corporate team member working on multiple large, high-visibility regulatory projects in the company's Anti-Money Laundering (AML) division to reduce risk and ensure operational compliance. Accountable for initiating significant process redesign of existing policies/procedures, implementation of best practices and integration of client delivery systems and proven business models. Efforts support the Americas Region, including North America, Central America, and South America. • Engage with business partners to analyze, implement, and update processes by utilizing sound business models. • Work with multiple departments and engage in effective communication with stakeholders at all levels as a highly effective influencer and matrix manager. • Identify opportunities for improvement, enhance the current operational environment and incorporate new/existing project approaches & tools. • Provide support on all Financial Planning and Budget activities for Project Management teams in the Americas region. This includes maintaining of budget and resource capacity trackers, review against current financial year plans, highlighting any potential issues and communicating to management. Key Projects▬▬▬▬▬► Spearheaded one of the most challenging and complex initiatives impacting systems, processes & operations. Addressed recommendations made in the OCC mandated review of Citi AML Operations to extend the availability and integrity of transaction monitoring data and enhanced overall operational effectiveness. • Coordinated hiring of operations analysts and facility buildouts across Tampa Hub and five locations in Argentina, Venezuela, El Salvador, Guatemala, and Uruguay. • Supported simultaneous User Acceptance Testing efforts across all LATAM.► Coordinated risk modeling projects across LATAM, Mexico & North America regions impacting both systems & processes. • Successfully implemented a statistical and automated process for calculating AML risk.

Pompano Beach, Fl

Oversaw all major operations of this Ducati and Triumph motorcycle dealership generating annual sales in excess of $7.8MM. Areas of accountability encompassed leading organizational direction, long-term planning, sales/business development, marketing, customer service, quality assurance, inventory management, human resources, vendor relationships, finance and accounting. Hired, trained and managed a staff of 15 to peak performance including conducting performance evaluations. Provided financial overview and leadership for major operating considerations including administering an annual budget in excess of $1.75M. Sold the business for a profit after six years of operation. Strategic Business & Operational Management ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ✓ Developed a strong long-term 5-year plan with specific goals, identifying & targeting strategic market opportunities to create niche services & products for customers. ✓ Instituted a sound infrastructure, as well as SOPs for the organization, where none previously existed. ✓ Designed, developed & implemented proper management reporting systems to allow real time strategic business decisions to be made based on the operational performance of the business. ✓ Built outstanding reputation in the industry for honesty, quality, service & integrity resulting in numerous repeat/referral customers. ***continued below

Pompano Beach, Fl

E-Commerce Websites: pure-ducati.com & pure-triumph.com ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬✓ Managed all aspects of online retail sites including order processing, customer service, order fulfillment, shipping and logistics and inventory management. ✓ Oversaw all marketing operations including search engine optimization, online advertising campaigns including google ad-words, email promotions, Facebook, Twitter and Instagram promotions as well as content management on the websites, working with external agencies as needed. ✓ Developed and documented processes for all aspects of e-commerce operations.Marketing Initiatives & Product Development ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬✓ Designed all aspects of ad campaigns including print/radio/online media working with an extremely tight budget. ✓ Initiated constant & cost effective marketing solutions & closely managed local & online reputation.✓ Conceived & implement marketing plans that maintain brand consistency, maximize effectiveness, & meet objectives. ✓ Developed company collateral/presentation materials. Represented the company at industry events/trade shows.Staff Management/Development ▬▬▬▬▬▬▬▬▬▬▬▬▬▬✓ Hired & assembled a strong team of loyal employees & instilled a customer-focused culture among staff members to ensure the highest levels of customer service delivery in the industry. Conducted performance evaluations for all staff.✓ Retained 95% of staff for 5 or more years with extremely low turnover.Select Accomplishments▬▬▬▬▬▬▬▬▬▬✓ Took over a near bankrupt dealership with $1M in annual revenues & turned around operations generating $7.8M in revenues and strong profitability. ✓ #1 Dealer for Ducati in the Southeast Market for 2011, 2012 and 2013. ✓ #1 Dealer in apparel & accessories sales nationwide for both Ducati and Triumph brands for 2011, 2012 & 2013.✓ Sold the business for a profit after six years of operation.

Miami, Fl

Promoted to work in the Strategic Marketing Department as a Project Manager for the development and initial implementation of a domestic Express packaging service in Mexico. ✓ Developed efficient project plans and effectively coordinated between all involved departments including operations, marketing, IT, finance/accounting and sales to ensure timely completion of tasks. ✓ Ensured integration of all marketing programs were aligned with company's mission and values. ✓ Communicated directly with senior management on all aspects of the status of this $130M project.

Miami, Fl

Promoted to work in the Advertising and Promotions Department overseeing Sports Marketing projects including securing and managing sponsorships across Latin America, as well as management of the agency that produced sponsorship events and materials. ✓ Worked directly with sponsorship opportunities in professional motorsports including the development of all necessary marketing materials, management of a $1M budget, management of sponsorship team including customer events, public relations events, corporate social responsibility events and development of metrics to measure project effectiveness. ✓ Conceived and implemented marketing plans that maintained brand consistency, maximized effectiveness, and met objectives.

Miami, Fl

Worked in the Corporate Communications Department specializing in internal communications to the division. ✓ Effectively managed agencies regarding the production of corporate communications materials. ✓ Developed communications channels across the division and handled internal communications for the crisis management team. ✓ Launched a division-wide internal communications campaign including plan development, design of all materials, implementation of the plan and development of key metrics to determine effectiveness of campaign.

Fort Lauderdale, Fl

Oversaw the planning, directing, design, and implementation of marketing, promotional, and advertising campaigns to enhance brand identity and awareness with emphasis on driving revenues, championing company brands and expanding customer base. Responsibilities encompassed development and implementation of integrated marketing strategies, brand management, market research/analysis, business development, contracts, alliances, vendor relations, and corporate website development/maintenance. ✓ Formulated innovative marketing strategies, campaigns, and sales promotions to increase brand awareness and elevate sales.✓ created and executed break-through marketing strategies and best-in-class brand strategies that shaped client attitudes toward products or services and created customer loyalty.✓ Took a generic brand toner cartridge and developed all the branding and marketing materials for a private label brand.

Miami, Fl

Responsible for account management of key customer accounts for this small boutique film and television production agency, specializing TV commercials, music videos, films and documentaries. Served as the primary contact for customers including management of projects, scheduling, budget and other project requests.✓ Served as a liaison between creative team, sales team, and the client to translate their needs into effective marketing promotions while ensuring brand cohesion. Developed and maintained first-rate working relationships with clients.✓ Worked with a client on a year-long, extensive documentary film about the life of reggae music star, Bob Marley. ✓ Thrived in a fast-paced, constantly changing environment consistently delivering projects on time and within budget.

Master Of Business Administration Degree (Mba), International Business

Bachelor Of Science Degree In Business Administration, Major: Marketing

Associate Of Science Degree, Film And Television Production