Tom Mayer Email & Phone Number

I HAVE A COMPLIANCE AND REGULATORY background, both from my studies, as well as my experience of working as a paralegal. An impressive commercial background, managing relationships, developing strategies, generating leads, delivering sales, and driving forward profit.Highly motivated and `people focused` individual who prioritises developing strong relationships that are built on trust and respect whilst collaborating at Executive levels to structure and execute business initiatives.LEGAL & REGULATORYExperience in conducting KYC checks on both individuals and companies, as well as conducting anti-money laundering checks. Experience of working in a regulatory environment with a good understanding of anti-money laundering trends and tendencies as well as KYC rules and regulations of the FCA and European equivalent both in the financial institution areas as well as areas of competition. COMMUNICATION & NEGOTIATIONExperience in generating and converting leads to grow the sales pipeline for integrated Talent Management software (Saas) within enterprise & Mid- Market companies. Coordinated multidisciplinary teams to develop roadmaps for developing accounts across a diverse range of sectors; managed key strategic accounts, along with accounts within the financial sector, construction, and energy. Utilised CRMs to manage pipelines and ensured key stakeholders were consistently updated in terms of potential leads and performance. RELATIONSHIP MANAGEMENTBuilt robust professional relationships with Executives, VP's and decision-makers, ensuring that targets and KPIs were consistently achieved. Secured Client retention by communicating with and building strong professional relationships and conducted in-depth research using available tools such as Avention/Dun&Bradstreet, Bersin and LinkedIn to assist in building strong professional relationships with key external decision-makers. PROBLEM-SOLVINGResponsible for the Customer Support Department in a start-up company. Created automated responses to frequently asked questions using applications such as Intercom, as well astroubleshooting more complicated issues. Successfully onboarded Clients onto the organisational platform; Resolved Client and Customer issues; whilst providing key assistance to clients by supporting Clients in the use of the digital platform.KEY SKILLS- Knowledge of Key AML/ KYC Frameworks- Compliance and financial regulatory knowledge- Analytical thinking and complex problem-solving- B2B and B2C experience- Stakeholder management- Fluent in English and Hebrew