May Fakhouri Email & Phone Number

Washington D.C. Metro Area

Washington D.C. Metro Area

Spree Commerce is a modular platform that allows easy customizations so developers and store owners can configure their specific operational needs. Its latest integration platform, Wombat, automates backend operations for storefronts including stores operated by some of the world’s largest e-commerce retailers.I was recruited to manage a distributed development team, establish prioritization with various stakeholders, allocate resources and ensure the delivery of quality products.In this role, I successfully achieved several milestones:► Software Development: I led the effort to create a new product to minimize logistical complexity, get to market faster and increase growth. Divided development into front end and back end teams that worked on parallel tracks to meet an aggressive deadline, while managing that design and development that occurred concurrently. Implemented an agile approach. Manually tested the product in absence of a QA team. Subsequent to launch, ensured development time was allocated to product support. Created a communications plan for launch and deployed on schedule.►Relationship Management: I worked with clients to ensure the integration of the storefront and services was on track. Monitored progress of client implementation and liaised with client management on a regular basis. Once launched, ensured all client expectations were met in a timely manner. Followed up on client satisfaction and discuss potential improvements/enhancements. Maintained regular interface with clients.►Team Building/Development: I created a cohesive development team with established priorities reflecting the geographic and time zone distribution of members across the US, Ireland, Brazil and The Netherlands. Improved quality of new applications and releases and streamlined the development and deployment processes. Increased team members’ engagement in the business.

Washington D.C. Metro Area

Gannett is a leading media & marketing solutions company that reaches millions of people every day through digital, mobile, broadcast and print media.I led the PMO when Gannett Digital began a re-launch effort — beginning with “USA Today” — to bring both the broadcast and publishing divisions onto one platform for desktop & mobile applications.In this role, I successfully achieved several milestones:► PMO MANAGEMENT: I led the PMO for Gannett Digital, managing multiple project managers who led cross-functional teams that supported over 100 websites. I established project management standards, preferred tools and best practices. I coordinated and collaborated in setting project priorities and created reports for senior executives. My team was consistently recognized for on-time and on-budget, high-quality deliveries. ► STAKEHOLDER MANAGEMENT: Due to the size and complexity of our projects we had a large number of stakeholders for most initiatives. Working with numerous line business units, I managed expectations, prioritized deployment of limited project team resources and met corporate objectives within set time frames. I negotiated deliverables with our stakeholders up front, and as changes were required, actively engaged them in the project management process to ensure timely decisions. I also created a forum to discuss the impact of conflicting priorities among differing stakeholders and ensured all were aware of decisions.► WEB & MOBILE APPLICATIONS: I led the implementation of a new common infrastructure, capable of supporting 100 websites. Central to its success was the new content management system used to easily share a wide range of content and media packages (text, video, photo, infographics, etc.). The re-launch also included creation of Android and iOS applications for all internal content as well as integration with third-party vendors. As a result of my team’s efforts, USAToday.com was launched on time and within budget.

Washington D.C. Metro Area

Gannett provides leading media & marketing solutions that daily serve millions through digital, mobile, broadcast and print media. I worked for the Digital division, which reaches over 50 million unique visitors through hundreds of websites nationwide. Brands included USATODAY.com, HighSchoolSports.net, and BNQT and nurse.com.I was promoted into this role to oversee the project activities of over 100 leading Gannett Digital websites that included USATODAY.com, local news outlets &TV Stations, and specialty sports and health-related publications. I provided guidance and leadership to a growing project management team as we grew to serve Gannett’s expanding product lines. In less than a year, I successfully achieved several milestones:► Assumed the lead project manager role for Project “Odyssey”—one of the largest redesign initiatives across Gannett—launched to re-envision and renovate all of its broadcast and newspaper core sites. Odyssey introduced a new user experience for 100+ websites, emphasizing local news & information, as well as layer appropriate social and contextual tools to create next-generation experiences for users and marketers. When i joined the team, the project lacked definition and was falling behind. I turned things around by bringing all stakeholders to the table to define project requirements and create a new schedule to which all teams adhered.► Collaborated with the product development team to transition from a waterfall methodology to Agile and ensured that my team enforced the new process among Gannett product owners, development, QA and the release management teams.► Led the first revenue-generating e-commerce platform initiative for Gannett Digital. The product consisted of a digital daily deals offering from Gannett to consumers from local merchants in more than 50 markets across the U.S. This project had high visibility and required collaboration with multiple divisions and departments like Finance, Sales, Marketing, and IT.

M.Sc, Food Science

Bachelor Of Science (B.Sc.), Food Technology And Nutrition