May Farouk Omar Email & Phone Number

Bahrain

As a Business Development Manager, my responsibilities entail driving company growth by identifying new business opportunities and crafting strategic marketing campaigns. I specialize in lead generation, relationship building, and market analysis to expand our market presence and boost revenue. My role involves negotiating and closing deals, developing.

Bahrain

Founder of Dolphin Real Estate. Setup, operation, property management, sales & marketing, contractual & leasing agreements, digital marketing, market research & analysis, KPI’s and overall management of www.dolphin-bh.com,

Bahrain

• Developing and executing integrated sales and marketing plans and strategies. I was responsible for managing website content, and digital marketing activities across several social media channels including SEO, SEM.
• Delivering revenue through e-commerce, through strategic planning, testing and optimizing campaigns and results and KPI’s.
• Created and executed several digital & social media marketing campaigns and Google… Show more
• Created and executed several digital & social media marketing campaigns and Google AdWords and Ad placements across all major digital platforms. Show less

Bahrain

• Setup the White Real Estate branding and business development strategies.
• Developed and implemented a comprehensive Strategic Business Plan for customer acquisitions.
• Property Management, leading the planning, development and implementation of the property leasing strategy management
• Professionally represented White Real estate and developed strong relationships with existing and prospective clients, homeowners and property managers within the kingdom.
• Utilized content… Show more Setup the White Real Estate branding and business development strategies.
• Utilized content management software system to enable more accurate management of properties and sales leads for more efficient tracking of the sales process.

Bahrain

• Reporting to the Chief Operating Officer. Responsible for the development and optimization of operation projects. Achievements:
• Successful setup of the contact centre telephony system using the latest technology
• Introduced unified communication systems through email and SMS messages
• Initiating and managing digital marketing strategies and implementation and email campaigns.
• Ongoing training and motivation of staff on soft skills & customer retention

Bahrain

• Reporting to the Director of Operations. Provided a high level of customer service and satisfaction, handling of customer complaints and retention, optimizing processes using strategic initiatives, leadership.
• Restructured the customer service department to optimize the customer service and support
• Optimized processes, including recruitment, soft skills training & staff motivation
• Introduced a collection… Show more Reporting to the Director of Operations. Provided a high level of customer service and satisfaction, handling of customer complaints and retention, optimizing processes using.
• Introduced a collection section to enhance accurate customer payments in a timely fashion Show less

Bahrain

Gulf Tradanet - Mihnati.com™ - Under the sponsorship of Nesma Advanced TechnologyResponsibilities: Reported to the General Manager, managing 10 staff members, responsible the overall setup of the Call Center from scratch, my responsibilities entailed setup, recruitment, training, and overall management of the call center and Customer Relations including.

• Reporting to the Director of Commercial Operations, managing 20 staff members, responsible for the overall setup of E-Commerce & Call Centre of Bahrain Air Premium Low-Cost Airline to strategically drive & increase.
• Management and overall setup of Website, E-commerce & Call Centre department. Introduced appropriate KPI’s and monitoring of sale traffic and revenue
• Increased online… Show more Reporting to the Director of Commercial Operations, managing 20 staff members, responsible for the overall setup of E-Commerce & Call Centre of Bahrain Air Premium Low-Cost Airline to.
• Increased online sales by over 40% exceeded sales revenue forecast through aggressive digital marketing promotions & fare manipulations.
• Introduced ancillary products over the web (Hotel, Car and Travel Insurance)
• Utilized Digital marketing and such as PPC, SEO, SME, and Social Media to achieve maximum visibility and traffic to Bahrain Air website & booking engine. Show less

• Reporting to the Head of Distribution and E-Commerce, responsible for the management of Gulf Air website. Management and strategically outlining web strategies and support of online sales for B2B as well as B2C whilst.
• Revamped, restructured and re-engineered Gulf Air Corporate site to make it more user-friendly, interactive and… Show more Reporting to the Head of Distribution and E-Commerce, responsible for the management of Gulf.
• Revamped, restructured and re-engineered Gulf Air Corporate site to make it more user-friendly, interactive and innovative
• Enhanced the web experience and maximized the power of the web presences including the booking engine by increasing sales through collaborated efforts of PPC & SEO and digital marketing.
• Managed third-party vendors to ensure ongoing support and reliability of servicesAwards:
• Best website Bahrain e-Content Award 2007

Bahrain

• Reporting to Head of IT Business Development. Responsible for the overall management and deployment of e-commerce solutions based on Internet, Intranet & Extranet technologies.Achievements:Successful management and.
• Web Solution project management including, planning, executing, controlling and implementation.Awards:
• 2nd Best… Show more Reporting to Head of IT Business Development. Responsible for the overall management and deployment of e-commerce solutions based on Internet, Intranet & Extranet.
• 2nd Best Website at 18th Annual Freddie Awards 2006
• 3rd Best Website at 17th Annual Freddie Awards 2005
• Best website Bahrain e-Content Award 2005 Show less

Responsibilities:Reporting to Head of IT Infrastructure was responsible for the internet and e-commerce architecture and Planning, coordination, development, and execution of web-based application solutions.Achievements:- Provided E-Commerce Consultancy for all web related projects throughout the company for B2C, B2E & B2B- Trained in-house Gulf Air staff.

Bahrain

Responsibilities:Reporting to Head of Marketing, was responsible of devising an e-Marketing plan for Gulf Air website taking into account the needs of user departments and ensured that Gulf Air fully exploits marketing opportunities on the Internet by developing a website that is interactive, dynamic and keeping with the brand values whilst ensuring the.

Responsibilities:Was responsible for the re-engineered of Gulf Air website, enhanced its functionality, updates, and introduced new sections by ensuring that it is customer-centric, innovative and interactive and increasing travel via online promotions.Achievements:- Revamped, restructured and re-engineered Gulf Air Corporate site to make it more.

Professional Post Gratued Diploma, Strategic Marketing

Higher Diploma, Web Publishing

Higher Diploma, Web Publishing

Aas Degree, Applied Science & Data Processing

Diploma, Ecommerce

Diploma, Advanced Web Publishing

Adwords Display Certification

Google has recognized me as an AdWords certified professional, meaning that I’ve passed multiple exams that assess my product expertise..