May H. Email & Phone Number

Wisconsin, United States

• Prepare, maintain, and negotiate research budgets and contracts for new clinical trial studies, ensuring costs are adequately covered and compliant with institutional financial and legal requirements
• Lead contract and budget negotiations with pharmaceutical companies, biotech firms, and other institutions successfully securing financial terms in 90% of cases
• Monitor ongoing trial budgets, identifying discrepancies and negotiating adjustments with sponsors to prevent budget overruns
• Responsible for building patient calendars, managing the financial console, and setting up protocol and subject-related events for invoicing within CTMS
• Collaborate with cross-functional teams to streamline the budget and contract review process, reducing negotiation times and efficiently enhancing trial initiation speed
• Partner with legal counsel to review and negotiate terms in clinical trial agreements, mitigating risks related to indemnity, liability, and intellectual property

Advocate Aurora Research Institute | Aslmc | Milwaukee, WI

• Coordinated all aspects of oncology clinical trials, including patient recruitment, informed consent, scheduling, and data collection, ensuring adherence to protocol and regulatory requirements
• Monitored and documented patient progress, adverse events, and protocol deviations, reporting findings to Principal Investigators and regulatory bodies as required
• Facilitated communication between patients, clinical staff, and trial sponsors, ensuring all stakeholders were informed of trial updates, requirements, and timelines
• Managed trial-related documentation, including case report forms, regulatory binders as applicable, and patient records, maintaining strict adherence to Good Clinical Practice (GCP) guidelines
• Coordinated with pharmacy, lab, and radiology departments to ensure timely and accurate execution of trial procedures, including drug administration and imaging
• Maintained meticulous records in CTMS, ensuring accurate tracking of patient enrollment data, entry, and trial milestones

Advocate Aurora Research Institute, LLC | ASMC | Milwaukee, WI

• Provided comprehensive administrative support to the Director of Oncology Clinical Trials, managing schedules, coordinating meetings, and handling day-to-day communications
• Managed the Director’s calendar, scheduling and prioritizing meetings with clinical staff, research teams, and external stakeholders, ensuring all appointments were efficiently organized
• Assisted in the preparation and review of clinical trial documents, including study protocols, consent forms, and regulatory submissions, ensuring accuracy and compliance
• Coordinated travel arrangements for the Director and research team, including hotels and conference registrations, optimizing cost and convenience
• Acted as primary point of contact between Director and various departments, facilitating smooth communication and collaboration on clinical trial activities
• Prepared and distributed agendas, minutes, and follow-up action items for meetings, ensuring all participants were informed of key decisions and next steps

Aurora Consolidated Labs (ACL) | Aurora Health Care | West Allis, WI

• During my time at ACL, I was involved in resolving multiple insurance claims that included thousands of accounts that were reprocessed incorrectly, offering solutions and resolving the issue before transferring to my.
• Quickly promoted to tier 2 while demonstrating excellent work performance, active listening, leadership, and role model behavior during a setback with a large health insurance that had recoup and account adjustment.
• Developed numerous detailed written procedures and provided training for new and existing team members
• Accurately posted patient payments, insurance payments, and adjustments to patient accounts in the billing system, ensuring timely and precise application of funds
• Collaborated with multiple departments and external stakeholders to resolve payment discrepancies, denials, and underpayments, effectively reducing outstanding balances and improving reimbursement rates
• Processed refunds for overpayments and resolved unapplied or misapplied payments, ensuring compliance with organizational policies and payer guidelines

Bachelor Of Science - Bs, Business Management And Leadership

Associate'S Degree, Healthcare Services Management

• Technical Diploma, Health Unit Coordinator - 2017 • Technical Diploma, Healthcare Customer Service - 2015 • Technical Diploma, Nursing.