Mayili Torres
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Mayili Torres Email & Phone Number

Bilingual Spanish Case Manager at Foresters Financial
Location: Fort Lauderdale, Florida, United States 7 work roles 3 schools
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Current company
Role
Bilingual Spanish Case Manager
Location
Fort Lauderdale, Florida, United States
Company size

Who is Mayili Torres? Overview

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Quick answer

Mayili Torres is listed as Bilingual Spanish Case Manager at Foresters Financial, a company with 1220 employees, based in Fort Lauderdale, Florida, United States. AeroLeads shows a matched LinkedIn profile for Mayili Torres.

Mayili Torres previously worked as Senior Customer Guest Specialist at Booking.Com and Customer Service Representative at Booking.Com. Mayili Torres holds Bachelor Of Commerce - Bcom, Business Administration And Management, General, 4 from Seneca College.

Company email context

Email format at Foresters Financial

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Foresters Financial

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Profile bio

About Mayili Torres

Highly organized and detail-oriented Manager with admirable experience in the Customer Service area. Proactive in identifying opportunities to enhance administrative processes, improve client relations needs and delivering effective solution to problems. Consistently achieve record-high customer satisfaction and create a positive image of the entity I work for. Personable and professional under pression with motivated, energetic leadership style and high level of initiative and ownership. Advanced business acumen and Project Management.

Current workplace

Mayili Torres's current company

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Foresters Financial
Foresters Financial
Bilingual Spanish Case Manager
toronto, ontario, canada
Website
Employees
1220
AeroLeads page
7 roles

Mayili Torres work experience

A career timeline built from the work history available for this profile.

Bilingual Spanish Case Manager

Current

Toronto, Ontario, Canada

Apr 2021 - Present

Senior Customer Guest Specialist

Toronto, Ontario

Reported directly to site management and CEO while handling high- risk, escalated urgent services including financial, fraud, and social media issues, in a fast -paced environment, and providing solutions before the deadline. Provided technical direction, supervision, and support to the operating employees on-site and overseas, helping them resolve.

May 2019 - Sep 2020

Customer Service Representative

Toronto, Ontario, Canada

Acted as first point of contact with customers, answering questions by phone, email and chat, resolving urgent matters and de-escalating complaints.Exceeded all KPIs and quality standards in customer service by +10% above regional average while handling client inquiries and booking related requests.

Feb 2018 - May 2019

Business Administrator

Hostal Mayoliz

Havana, Cuba

Oversaw day-to-day operations while handling guest complaints and performing a variety of accounting activities, such as expense reports, invoices, and tax reports. Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.

Aug 2016 - Mar 2020

Private Languagesteacher/ Adults, Teens And Kids

Self-Employed

Havana, Cuba

Developed and implemented skill-building activities focused on reading, writing and listening.Received high remarks for the creativity of classroom lesson plans and instructional techniques from students.

Jan 2015 - Apr 2016

Trip Coordinator/Operations Manager

Havana, Cuba

Managed team of 30 employees, overseeing hiring, training and professional growth, reducing staff turnover by 90 % due to successful implementation of employee-development and incentive programs.Directed day-to-day operations focused on customer retention, loyalty and long-term relationship, promoting continuous improvement initiatives which increased.

Apr 2009 - Dec 2014

English Second Language Teacher

Havana

Taught ESL (Translation) from English to Spanish.Collaborated in other ESL classes such as Oral Fluency and Interpretation.Developed interesting course plans to meet academic, intellectual and social needs of students.

Sep 2011 - Jun 2013
Team & coworkers

Colleagues at Foresters Financial

Other employees you can reach at foresters.com. View company contacts for 1220 employees →

3 education records

Mayili Torres education

Bachelor Of Commerce - Bcom, Business Administration And Management, General, 4

Business Administration, Management And Operations, 4

Graduated with High Honors

FAQ

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Quick answers generated from the profile data available on this page.

What company does Mayili Torres work for?

Mayili Torres works for Foresters Financial.

What is Mayili Torres's role at Foresters Financial?

Mayili Torres is listed as Bilingual Spanish Case Manager at Foresters Financial.

Where is Mayili Torres based?

Mayili Torres is based in Fort Lauderdale, Florida, United States while working with Foresters Financial.

What companies has Mayili Torres worked for?

Mayili Torres has worked for Foresters Financial, Booking.Com, Hostal Mayoliz, Self-Employed, and Viadanza, Salsa Dance Holidays To Cuba.

Who are Mayili Torres's colleagues at Foresters Financial?

Mayili Torres's colleagues at Foresters Financial include Jennifer Fowlie, Rima Mansour, Jeanette Webster, Tommy Moyce, and Jeannette Acostar.

How can I contact Mayili Torres?

You can use AeroLeads to view verified contact signals for Mayili Torres at Foresters Financial, including work email, phone, and LinkedIn data when available.

What schools did Mayili Torres attend?

Mayili Torres holds Bachelor Of Commerce - Bcom, Business Administration And Management, General, 4 from Seneca College.

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