Mayilvahanan Subbiah work email
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IT Program Manager with 18 years of experience, specializing in large-scale digital transformation and high-impact projects. Led initiatives from $2M to $11M over the past four years, overseeing teams of 127+. Skilled in strategic planning, resource optimization, and process improvement, with a reputation for risk mitigation, enhanced program efficiency, and successful delivery aligned with organizational objectives and stakeholder goals.Leadership: Recognised by executives for driving technology innovation, improving processes, and ensuring program success, leading to selection as a client representative for key Middle East accounts.Technical Proficiency: Expert in delivering large-scale programs and L&D initiatives with a deep understanding of system architecture, eCommerce ecosystem, marketplace platform, and integrating over 20+ frameworks, including cloud platforms, on-premise solutions, facial recognition, AI/ML, frame grabbers and thermal photo printers.Strategic Planning & Execution: Skilled in aligning IT initiatives with client objectives, creating strategic roadmaps, and driving technology innovation across client projects, with strong expertise in pre-sales and consultingLed Transformation Projects: Led a $10m digital transformation, fully cloud agnostic & cross-functional initiative from pre-sales to post launch support utilizing methodologies such as Agile, Scrum & waterfall to ensure timely & quality delivery generating $205k monthly company revenue.Stakeholder & Vendor Management: Proficient in managing relationships with internal and external stakeholders, aligning project goals and outcomes while coordinating with over 7 vendors simultaneously
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Senior Technical Program ManagerFsptechDubai, Ae
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Program ManagerTech Mahindra Mar 2022 - PresentDubai, United Arab Emirates--> Led a unique project for an entertainment imaging services brand, delivering a technically complex, hardware-integrated POS and e-commerce solution on a single code base, setting a company-wide precedent.--> From a delivery standpoint, collaborated with the UAE Sales Head on pre-sales initiatives and pitch development to drive expansion of the company’s portfolio in the Middle East market. -
Senior It Project Manager (Creative Ecommerce)Born Group Feb 2017 - Feb 2022Chennai Area, India--> Successfully delivered my first project for 9 renowned brands, ensuring on-time delivery and high-quality standards, resulting in a 20% bonus for the company--> Led projects across industries such as retail, automotive, and marketplaces, contributing to 14 awards in various categories for the company.--> Achieved NPS scores of 9 and above on my first three consecutive projects across diverse sectors, including omnichannel, digital transformation, and complex e-commerce solutions.--> Implemented a structured Jira process and comprehensive documentation standards for project delivery, which were adopted by peers, leading to the recognition of my project as a benchmark for ISO certification and InfoSec audits -
Project Delivery ManagerNarmans Ventures Pvt Ltd May 2016 - Jan 2017Chennai Area, India--> Appreciated by the executive members for leadership in driving strategic initiatives that made a significant impact on the company's growth trajectory.--> Actively engaged in cost estimation, project management, software procurement, recruitment, budget planning, and end-to-end software development lifecycle (SDLC) processes.
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It Project ManagerArivu Ventures Ltd Feb 2012 - May 2016London, United Kingdom--> Recruited and established a high-performing team of 13 from the ground up, achieving a 90% employee retention rate in a competitive market.--> Successfully delivered 8 projects over 4 years while simultaneously exploring new technologies.Collaborated with the co-founder to develop my first iOS application, while concurrently expanding expertise in platforms such as WordPress and Laravel APIs. -
Project ManagerPhotonfactoryltd Jul 2011 - Feb 2012Birmingham, United Kingdom--> Prepared a comprehensive business proposal for the startup, successfully closing the first deal within 2 months.--> Independently managed and executed all aspects of establishing a startup from the ground up, including recruitment, sales strategy, financial planning, and operational setup
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Administrator(Part-Time)Uk Ministry Of Justice Oct 2010 - Jul 2011Birmingham, United Kingdom -
Manager - ShiftTata Consultancy Services Nov 2008 - Jan 2010Chennai Area, India--> Led a cross-functional team of 9 members to ensure seamless execution while consistently meeting service level agreements (SLAs)--> Collaborated with the backend network operations team to achieve a 20% reduction in AHT(Average call handling time).--> Successfully managed escalations, reducing customer and internal stakeholder complaints by 35%, leading to being selected to work on-site with the client for process optimization -
Team LeadSutherland Global Services(Chennai) Jul 2005 - Sep 2008Chennai Area, India--> Surpassed Team Lead responsibilities across 3 concurrent projects by actively contributing to forecast analysis and resource allocation--> Achieved 3 promotions within a span of 7 months, progressing from Technical Support Executive to Team Lead--> Decreased the average attrition rate by 13% over 5 consecutive quarters by organizing individual specific career path training sessions for all team members.--> Consistently achieved a 100% customer satisfaction rating for 2 consecutive years in Dell Tech Support.
Mayilvahanan Subbiah Skills
Mayilvahanan Subbiah Education Details
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Organizational Leadership -
Robert Matriculation Higher Secondary School4.0
Frequently Asked Questions about Mayilvahanan Subbiah
What company does Mayilvahanan Subbiah work for?
Mayilvahanan Subbiah works for Fsptech
What is Mayilvahanan Subbiah's role at the current company?
Mayilvahanan Subbiah's current role is Senior Technical Program Manager.
What is Mayilvahanan Subbiah's email address?
Mayilvahanan Subbiah's email address is ma****@****oup.com
What is Mayilvahanan Subbiah's direct phone number?
Mayilvahanan Subbiah's direct phone number is (212) 625*****
What schools did Mayilvahanan Subbiah attend?
Mayilvahanan Subbiah attended Birmingham City University, Prince Shri Venkateshwara Padmavathy Engineering College, Robert Matriculation Higher Secondary School.
What are some of Mayilvahanan Subbiah's interests?
Mayilvahanan Subbiah has interest in Social Services, Children, Education, Science And Technology, Arts And Culture.
What skills is Mayilvahanan Subbiah known for?
Mayilvahanan Subbiah has skills like Team Management, Management, Business Intelligence, Project Management, Leadership, Sla, It Service Management, Bpo, Performance Management, Service Delivery, Vendor Management, Operations Management.
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