May James Email & Phone Number

Columbus, GA, US

Phenix City, AL

• Responsible for all branch financials, retention and growth; with an emphasis on retail and small business lending, deposit acquisition and expense management
• Develop and manage long-term, profitable client relationships through participation in outbound calling and continuous business development
• Provide quality leadership, guidance and encouragement to all branch employees as well as coaching towards development, performance and career growth
• Develop and maintain integrated relationships with various lines of business to maximize revenue generation
• Deliver superior quality service in person or by phone with an enthusiastic positive attitude
• Graduate of the Retail Academy Program by BB&T University

Fairfax, Virginia

• Indentify, prioritize, and develop strategies for calling existing and new businesses for BB&T@Work
• Proactively develop relationships with Corporate, Commercial, Retail, and integrated partners throughout the banking network to enhance awareness of program benefits
• Maintain comprehensive knowledge of products and services from specific lines of business
• Interact with Senior Management of companies and all segments of the retail market
• Clearly communicate and make presentations to attract account opening and provide referrals to other lines of business
• Represent BB&T through community and professional involvement groups/associations to develop contacts for potential business

Macon, Georgia Area

• Render support services for two lenders specializing in construction and commercial loans.
• Responsible for assisting the lenders with loan origination, closing, and retention process.
• Assist in the credit renewal process by monitoring future maturities and renewing lines of credit.
• Review past due reports and collecting payments from clients.
• Provide assistance with upcoming RLRC packages, CAR’s, memos and correspondence for account officers.
• Responsible for transfers, disbursements, payments, wire transfers, and other client requests.

Macon, Georgia Area

• Rendered support for Regional Retail Banking Manager and Senior Credit Officer.
• Provided support and a gateway of open communication from lenders (retail and commercial) to the Regional staff.
• Responsible for updating weekly results in campaign reports with the use of DocumentDirect, DocuAnalyzer, and various other tools.
• Established and maintained highly confidential records and files.
• Arranged and handled details related to travel arrangements, expense reports, meetings, appointments, etc.
• Tracked all incoming credit approval requests and assigning to either Senior Credit Officer or Regional Credit Officer based on total credit exposure.

Milledgeville, Georgia

• Performed basic transactions, i.e. deposits, loan payments, cashing checks within teller limits, issuing money orders/cashiers checks, redeeming savings bonds, TTL payments, and cash advances.
• Responsible for ATM – deposits, turn over procedures, balancing cash and replenishing money in receptacle bins.
• Vault teller – responsible for selling and buying cash from tellers, balancing the vault, preparing deposits for transit, and on a weekly basis ordering and selling money.