Maria Kapustova Email & Phone Number

Prague, Czechia

Berlin, Germany

As a face of Glanz for the key clients, I successfully developed relationships and increased the revenue. I trained junior managers and organised larger projects.

Berlin Area, Germany

Thanks to effort of our team, Glanz company became one of the best office facility and cleaning providers in Berlin. We grew from 18 to 45 clients during my time in the company.My key responsibilities:- Internal management of our teams & training of the newbies- Planning working schedules for office cleaners- Full communication with office managers and processing their special requests- Organising of company processes- Internal reporting to CEO- Annual feedback sessions with C-level managers of our clients

Berlin Area, Germany

During my work time in this early startup, I was responsible for collecting data about driving schools, generating leads and later communicating with clients.

Berlin Area, Germany

Playing violin at orchestra. Teaching violin lessons.

Berlin Area, Germany

Translation of texts and marketing materials. English, Czech, Slovak.

Prague, The Capital, Czech Republic

In SCA I was part of the customer service team, where I established good relations with our distributors and clients. I gained strong skills in SAP and Excel. My key responsibilities:- Complex management of the whole process from orders through logistic support of truck transport to issuing invoices for 15 distributors in my portfolio- Managing backorders, complaints and reports- Logistical organisation of loadings in a production plant abroad - Monthly reports, KPI's

Bratislava

- invoicing of the company's transport services in the international on-line system- communication with depots abroad and other departments when dealing with client requests- preparation of regular reports and documents- entering and updating data in the customer database