•Support senior management of our organization•Plan appointments and events•Prepare travel arrangement of CEO & senior management•Respond to Manager’s queries•Review and recommend changes to our company policies•Manage phone calls and emails of the company•Act as a point of contact between managers and employees.•Prepare organizational structure of the companies•Support daily operation of the office and stores of the companies•Perform administration, human resources and logistics works•Keep all business companies’ documents

• Directly assist the CEO by managing flight and hotel bookings, and creating detailed travel itineraries.• Maintain meticulous records of staff annual leave, lieu days, and sick leave, ensuring efficient scheduling.• Oversee the monitoring and management of staff biometric records.• Handle various forms of correspondence, including emails, letters, packages, and phone calls.• Supervise the maintenance of office facilities and equipment to ensure smooth operations.• Ensure compliance with UAE labor laws by managing company licensing and permits.• Provide comprehensive office support to facilitate the seamless functioning of the business.• Coordinate scheduling and time management for the service team.• Prepare quotations and invoices using SAGE software.• Manage email correspondence with existing and prospective clients.• Liaise with relevant parties for the procurement of parts and accessories.• Organize annual maintenance contracts and service agreements.• Prepare various HR-related documents, including memorandums, warning letters and termination letters. Maintain up-to-date HR files and databases.• Process monthly attendance reports and calculate staff salaries.• Update employee benefits, employment status, and other pertinent records.• Collect and organize time and attendance records for payroll processing.• Ensure confidentiality of HR information and maintain quality service standards.• Input employment data into computer databases and track hourly employee leave records.• Collaborate with freight agents to obtain quotations for shipments from suppliers.• Negotiate prices with logistic companies and freight forwarders to secure competitive rates.• Coordinate shipment collection and shipping arrangements with freight agents.• Manage shipment clearances and monitor deliveries to ensure timely arrival.Maintain thorough record-keeping of all shipping documents.• Coordinate with couriers for online sales deliveries and ensure prompt shipment.

• Managed incoming and outgoing calls, directing them to the appropriate personnel, and provided assistance to guests/visitors.• Created and maintained databases for suppliers, clients, and employees with complete details.• Prepared correspondences and maintained records, files, and databases for the company, suppliers, and customers.• Provided administrative support to all employees, including document printing, scanning, faxing, and form creation.• Ensured staff work updates were current, checked daily logs, and compiled production reports.• Arranged meetings for the General Manager and verified bills from petty cash.• Performed secretarial, receptionist, and cashier duties to support the company's busy schedule.• Assisted staff with work schedules and handled confidential company information discreetly.• Maintained and organized project and office files, including payroll documents, project billing summaries, and invoices.

• Prepared timesheets and billings for engineering personnel consisting of 93 staff members.• Reported daily activities in each section to the company’s President and COO.• Monitored engineering consultants, local contractors, and production activities, including daily log-ins and log-outs.• Assisted engineering sections and other departments with various transactions, such as project monitoring and materials cost estimates.• Expedited purchase requisitions for engineering department needs, including consumables and spares.• Prepared payment requests for rentals and expenses, as well as purchase requisitions and materials in the SAP system.• Generated monthly consumption reports and manpower reports, and prepared annual department schedules.• Managed incoming and outgoing calls, greeted management officers, visitors, and employees.• Ordered/purchased office supplies, checked emails daily, and prepared travel arrangements for managers and vice presidents.• Provided clerical office support to personnel in every section, including preparing minutes and performing data entry.

• Prepared billings for 300 local contractors using SAP.• Checked the attendance and timesheets of 300 local contractors at the end of each month.• Supplied personal protective equipment (PPE) to local contractors and maintained stock levels.