Maylene Gonzalez

Maylene Gonzalez Email and Phone Number

Managing Owner @ Sacred Roots Legacy
Waverly, IA, US
Maylene Gonzalez's Location
Oelwein, Iowa, United States, United States
About Maylene Gonzalez

With over two years of professional experience, my core competencies include analyzing billing data, identifying discrepancies, and generating precise financial reports. At Calero, my mission is to ensure billing accuracy and efficiency, aligning my goals with the company's dedication to meticulous financial management. I bring a diverse perspective with a background in customer service and IT, supporting our team's commitment to excellence and integrity.Since joining Calero in August 2023, I have leveraged my proficiency with wireless billing systems and my understanding of financial concepts to improve billing processes. Working with tools for financial reporting and resolving billing issues, my collaborative approach has enhanced our team's capability to serve our customers effectively, reflecting the high standards of service and problem-solving abilities recognized by both customers and colleagues.

Maylene Gonzalez's Current Company Details
Sacred Roots Legacy

Sacred Roots Legacy

View
Managing Owner
Waverly, IA, US
Maylene Gonzalez Work Experience Details
  • Sacred Roots Legacy
    Managing Owner
    Sacred Roots Legacy
    Waverly, Ia, Us
  • Calero
    Data Analyst
    Calero
  • Calero
    Data Analyst
    Calero Aug 2023 - Present
    Ability to analyze billing data, identify discrepancies, and generate reports.Billing Systems Proficiency experience with wireless billing systems and software.Understanding of wireless services, plans, and industry standards.Thoroughness in examining billing records to ensure accuracy.Understanding of financial concepts relevant to billing.Experience with tools used to create financial reports.Capability to resolve billing discrepancies and issues efficiently.
  • The Cbe Group
    Irs Representative
    The Cbe Group May 2022 - Aug 2023
    Provided exceptional customer service in a high-volume call center environment.Assisted customers with billing inquiries, account updates, and technical support.Utilized CRM system to update customer records and ensure accurate documentation.Collaborated with cross-functional teams to resolve complex customer issues and provide effective solutions.Received multiple commendations from customers for excellent service and problem-solving abilities.
  • Network Computing Services Llc
    Administrative Assistant
    Network Computing Services Llc May 2008 - Nov 2013
    Responded promptly and professionally to customer inquiries via phone, email, and live chat, ensuring a high level of customer satisfaction.Assisted customers with product selection, order placement, and provided accurate and detailed information about products and services.Resolved customer complaints and issues in a timely and efficient manner, aiming for first call resolution.Documented customer interactions, inquiries, and complaints in the CRM system.Collaborated with cross-functional teams to address customer concerns and provide effective solutions.Handled escalated customer complaints and worked with management to find satisfactory resolutions.Achieved and consistently exceeded monthly performance targets, including response time, customer satisfaction ratings, and sales goals.

Maylene Gonzalez Education Details

  • Hawkeye Community College
    Hawkeye Community College
    Information Technology Specialist
  • Des Moines Area Community College
    Des Moines Area Community College
    Microsoft Office Specialist

Frequently Asked Questions about Maylene Gonzalez

What company does Maylene Gonzalez work for?

Maylene Gonzalez works for Sacred Roots Legacy

What is Maylene Gonzalez's role at the current company?

Maylene Gonzalez's current role is Managing Owner.

What schools did Maylene Gonzalez attend?

Maylene Gonzalez attended Hawkeye Community College, Des Moines Area Community College.

Not the Maylene Gonzalez you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.