Maylis Luna Email & Phone Number

The Hague, Zh, Nl

The Hague, South Holland, Netherlands

The Hague, South Holland, Netherlands

The Hague, Netherlands

Building, maintaining key relationships and interacting with clients and being a key point of communication for all parties concerning events.Preparing, planning, organizing, delivering, following-up and reporting on conferences, seminarsand other events around the world. Organizing and implementing social activities.Contributing to public relations materials and mailings, and maintaining relevant web-pages and social media.Managing internal administration systems and making recommendations for improvement.

The Hague, The Netherlands

Developed external & internal communication strategy to: - Reinforce brand positioning through multimedia channels and live presentations - Edited, wrote and publish best practices, social business cases - Generate leads though networking with stakeholders - Enhance client satisfaction by connecting relevant participants in business activities - Strengthen interaction of consultants, associates and partners through direct and online platforms.Developed internal communication: - Information management and analysis - Diary management, time management, pipe line - Internal meetings: weekly team meetings, resource planning – drafting agenda and minutes - Project Management and CRM - Ad-hoc meetings: Project evaluation, knowledge sharing, seminars, etc.Managed, edited and designed bi-annual newsletter for 2000 clients, partners, prospects, associates.Designed, created and published online and print communication materials: press releases, newsletters, website, brochures, briefing notes, corporate profiles, employees outreach.Organized and coordinated events such as seminars, conferences and workshops including the Microfinance Week in Luxembourg (2014 and 2015) from the planning to the conception phases (market research, invitation, content, logistic and reporting).Edited and reviewed proposals for implementation of digital banking solutions with Microfinance institutions in underdeveloped countries (mostly Sub-Saharan Africa).Liaised with clients to identify their needs and to ensure customer satisfaction.2 weeks on-site mission – Developed communication and strategy plan for a MFI in Rwanda.Contributed content and animated the European Microfinance Platform Action Group on digital banking.

The Hague, The Netherlands

Coordinating operations of 400 members of French parish through managing office and online operations; leading outreach and external relations with international Catholic officials.Writing and editing communication to all members.Planning and organizing conferences, events and gatherings for up to 400 participants. Managing and coordinating pilgrimages abroad for adults and youth groups.Initiating parish service and education activities as a leading member of the parish board. Evaluating and certifying educational and ministry training programs; scheduling church activities in various sectors and coordinating relations with participating parties.

Paris, France

Directed entire administrative duties of a multinational company: oversaw legal procedures; developed office policies; facilitated correspondence and queries; prepared and dispatched commercial, legal, and technical documents; managed office budgets; liaised with staff, suppliers and clients; delegated tasks to junior employees. Conducted communication between client CEOs and directors of major international companies through direct and continuous relations for marketing and administrative issues.Coordinated contact with commercial team (50 members) in communication and marketing agency, laboratories, back office, warehouses and transport management companies.Developed prospect data base, established first contact and follow up.Created, edited and translated documents for use in commercial, legal, technical and press purposes.Managed client contact and developed successful solutions in complex crisis management situations.

Paris, France

Developed and organized public and media relations at various levels for major clients in high-technology sector: supervised and monitored relations with local and international media organizations (print, television, online) to establish effective communication plans for target audiences.Wrote, translated and adapted press releases, corporate magazines, technical, legal and commercial documents and websites.Event coordinator: oversaw product launches, press conferences, communication strategy and logistics.Created and designed visuals and base lines for publicity campaigns.