Officer - Service Centre
Current➢ Assists Free Zone member companies either in person, on phone, or by email, educating them on the relevant requirements for all types of DMCC Free Zone services provided.➢ Receives verifies and updates Member application such as license renewal, company/license amendments, visa applications, employee card services, an employment contract for sponsored employees, employee insurance, letter requests, and ensure error-free and timely transactions.➢ Introduce and promote DMCC online services to encourage clients to use them to reduce traffic at the Client Service Centre.➢ Addresses all client’s requests, queries and resolves customer issues promptly and efficiently.➢ Provides Webinar Training for Member Companies about Government Visa Services process➢ Assisted customers via live chat and virtual meetings.