Maynard Castro

Maynard Castro Email and Phone Number

Program Manager @ Outposter
brisbane, queensland, australia
Maynard Castro's Location
Pasig, National Capital Region, Philippines, Philippines
About Maynard Castro

Maynard Castro is a Program Manager at Outposter.

Maynard Castro's Current Company Details
Outposter

Outposter

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Program Manager
brisbane, queensland, australia
Website:
ziggydesk.com
Employees:
7
Maynard Castro Work Experience Details
  • Outposter
    Program Manager
    Outposter May 2024 - Present
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  • Uber
    Senior Team Lead
    Uber Nov 2021 - May 2024
    INCUBATION MANAGEMENT: Built a critical line of business from ground up. This resulted in saving thousand of dollars by mitigating regulatory call outs and fines.COST EFFICIENCY: Contributed to the offshoring of workload to another site which ultimately led in reinvesting around 9,000 USD for other complex work.CUSTOMER EXPERIENCE: Revamped CSAT scrub centre; Led the visual and content components of the tool to understand trends better and formulate insights and recommendations towards process and experience improvement.LEADERSHIP: Handled 3 critical lines of businesses with 64 HC, 1 SME and 5 Team Leads.TEAM ENGAGEMENT: Administered rewards and recognitions programs for the team to encourage a happy and competitive team.
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  • Uber
    Team Lead
    Uber Nov 2017 - Nov 2021
    Manila
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  • Uber
    Community Operations Specialist
    Uber May 2017 - Nov 2017
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  • Taskus
    Team Lead
    Taskus Jul 2015 - May 2017
    Manila
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  • Taskus
    Customer Service Representative
    Taskus Dec 2014 - Jul 2015
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  • Pccw
    Member Services Associate
    Pccw Apr 2013 - Dec 2014
    Manila
    View

Maynard Castro Education Details

Frequently Asked Questions about Maynard Castro

What company does Maynard Castro work for?

Maynard Castro works for Outposter

What is Maynard Castro's role at the current company?

Maynard Castro's current role is Program Manager.

What schools did Maynard Castro attend?

Maynard Castro attended University Of The East.

Who are Maynard Castro's colleagues?

Maynard Castro's colleagues are Tala Janina Bocar, Julie Ann Corona, Genet Gonzales, Noah Mark Playto, Antonio Z. Rodriguez, Jerald Abenoja, Daniel Fernandez.

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