Senior solutions engineer and engagement manager designing and selling solutions to meet our customer’s most demanding business challenges.• Analyze the requirements in government Request for Information (RFI) and Request for Proposal (RFP) solicitations, document the high-level functionality of the entire solution, provide a detailed explanation of the role data storage would play in the solution, and present the value of including NetApp technology in the solution to FSI program capture teams.• Deliver presentations to NetApp customers to both educate them on the capabilities of NetApp’s products as well as how NetApp products would enable them to compete for and win government RFP solicitations.• Perform both technical and financial analysis of customer’s on-premises and cloud strategies to develop hybrid cloud solutions based on NetApp products that economically meet all requirements and maximize availability, performance, and flexibility.• Perform capacity and financial analysis of customer’s on-premises storage infrastructures and develop solutions based on NetApp’s Storage as a Service (Keystone) offering capable of meeting all requirements often at a lower cost than existing storage hardware.• Develop Cloud, Multicloud, and Hybrid Cloud presentation material to make it easier for customers to understand their Cloud options and for the NetApp team to sell and deliver Cloud solutions.

Development architect on the Service Delivery and Operations architecture team focused on business continuity.• Developed the F5 load balancer and NetApp NAS architectures as well as the high-level virtual network topology for SAP SuccessFactors’ proof of concept environment in Microsoft Azure which aided in proving the feasibility of running their applications in the public cloud.• Redesigned SuccessFactors’ Cisco Unified Computing System (UCS) pod design for physical database servers to improve power redundancy and increase availability.• Interviewed application experts and created high level architectural diagrams for all of SuccessFactors’ applications filling a critical gap in product platform documentation.• Designed and documented a comprehensive HA architecture for the database, compute and virtualization components used by SuccessFactors’ applications capable of driving increased availability and lower DR failover times.

Sales engineer and enterprise architect focused on educating customers, creating and delivering solutions and generating business value.• Developed the storage architecture for HPES’ implementation of the Obamacare system and worked with HPES to migrate the data from a competing cloud provider which enabled them to successfully perform the very complicated implementation and migration within the required timeframe.• Directed the implementation and tuning of the storage system to meet the Obamacare project’s performance, availability, and DR requirements which enabled HPES to deliver a world class solution.• Worked with SPAWAR and a team of vendors to design and implement Navy Medical’s Clinical Infrastructure Program (CIP) multi-site private cloud which allowed them to economically and reliably host applications and an Exchange email environment for over 70,000 users.• Worked with customers to define and understand their organization’s requirements so as to create and sell customized solutions based on NetApp products that enabled customer success and generated tens of millions of dollars in product sales revenue for NetApp.• Prepared and delivered both oral and written responses to customer RFIs and RFPs.

Systems engineer and technical architect responsible for designing and implementing solutions to economically meet business requirements.• Designed a datacenter to include floor plan, power and air-conditioning that met the functionality and availability requirements of the business with an implementation cost that was $2 million less than the design created by an external consultant.• Developed a mathematical model and business case that demonstrated the financial benefit of implementing the datacenter design over the use of a hosting provider.• Briefed and obtained competitive bids from three engineering firms to implement the datacenter design and then negotiated an additional $250 thousand reduction in the implementation cost.• Evaluated, selected, and integrated server and storage equipment for the new datacenter that met all business requirements and minimized the implementation cost.• Developed a strategy to minimize the effort and business impact of migrating the data and applications from the existing datacenter to the new datacenter and then led the effort to implement that strategy.• Designed and implemented a backup system that dramatically increased the speed and success rate of database backups, and substantially decreased the effort required to refresh the development and QA databases from the production backups.• Designed and implemented an automated solution to use database clones as the source for data warehouse ETL jobs which eliminated the performance impact the ETL jobs were having on production workloads.• Developed and successfully implemented a comprehensive DR solution that ensured NEW’s business continuity.• Developed software to monitor UNIX and Linux servers for availability, error messages in syslog, resource (CPU, memory, disk) utilization, and hardware failures that dramatically speeded error detection, drove increased availability, and saved tens of thousands of dollars in software licensing costs.

Lead systems engineer tasked with the migration and integration of an existing pre-paid cellular telephone call processing and billing system from a datacenter located in Dallas Texas to a new facility in Sterling Virginia.• Led a team and its efforts to plan and implement the migration of the pre-paid cellular telephone call processing and billing system.• Provided mentoring and career plan coaching to the junior members of the team.• Took part in the on call rotation that provided round the clock support for the hardware and software portions of the system.

Dedicated systems administrator responsible for developing and implementing standards for server and storage configurations that maximized performance and system availability.Principal Systems Administrator, 2002 - 2004Senior Systems Administrator, 2000 - 2002Systems Administrator, 1998 - 2000• Worked with the database administration team and the web/application team to develop standards for how new servers should be configured to maximize performance and best meet the needs of users.• Developed and maintained software to automate the creation, deletion and modification of Raw devices and filesystems to support Sybase, Oracle, DB2 and Web applications on Sun and Linux servers running Veritas Volume Manager and HP servers running LVM.• Configured the kernel and disk subsystems of Sun, HP and Linux servers running Sybase, Oracle, DB2 and web applications to maximize performance and stability.• Regularly worked with database administrators and application experts to analyze the characteristics and performance of distributed applications to determine the causes of slow performance and provide recommendations to improve performance and scalability.• Regularly analyzed the performance of Sun, HP and Linux servers running database systems (including Sybase, Oracle and Redbrick), web servers and distributed applications to determine what aspect of the server’s configuration is limiting performance and how to best reconfigure the server to improve performance.• Developed software that simulates the IO characteristics and CPU load of an application or database system to simplify the process of determining what effect a given hardware or software configuration change will have on performance.• Planed and implemented complex maintenance tasks (including storage migrations, host migrations and system tuning) on critical servers (including billing, data warehouse and marketing analysis) to improve performance and increase reliability.

Sun Solaris Systems administrator on a team accountable for the availability and maintenance of Bell Atlantic’s sales negotiation, trouble reporting, telephone number provisioning and address maintenance systems.• Provided hardware and operating system support for the 600 servers and Clariion disk arrays that hosted the environment.• Developed software to collect, store and query information on supported servers which dramatically simplified the process of tracking equipment and the software installed on it.• Developed software to collect and display diagnostic information from a running server that greatly reduced the time spent diagnosing and correcting issues in production.• Provided support for the Tuxedo middleware and Sybase database portions of the application.