Mayokun Abiodun Email & Phone Number

Edmonton, Ab, Ca

Lagos State, Nigeria

• Strategically plan and manage logistics operation, transportation (from pick up/warehouseto delivery), and customer service.• Keeping track of quality, quantity, delivery times, transport cost and efficiency.• Interview, supervise, coach and train drivers/riders.• Meet cost, productivity, accuracy and timeliness targets.• Maintain metrics and analyze data to assess performance and implement improvements.• Ensure compliance with transportation laws and regulations requirements.

Edmonton, Alberta, Canada

• Timely processing of request from continue care home. • Ensured that information on prescription is accurate.• Packaged medication into compliance pouches and blister packs.• Ensured accuracy and completeness of pharmaceutical products prepared for delivery• Supported the team with prescription preparation including manual adherence packaging and unit dosing when required• Complete documentations such as third-party management and reconciliation, filling prescriptions, printing invoices, etc.• Monitored inventory levels and identify approaching and critical expiry dates

Lagos, Nigeria

• Contributed to a 30% increase in sales output through dedication and focus on building relationship with customers over the course of the year thereby benefiting the pharmacy financially• Implemented a telemedicine platform (Wellahealth) in the pharmacy that allowed patients to have their prescriptions electronically sent to Our Pharmacy for Pickup. This implementation did not only drive sales but also help to strengthens the reputation of the pharmacy in the community as trusted and reliable resource for health-care needs• Compounding and of medications with respect to patient’s weight and age • Provided personalized recommendations for over the counter products by taking time to understand each customer’s needs therefore improving customers satisfaction• Supervised and lead entire inventory management related to pharmacy• Dispensing and detailing of Pharmaceutical as well as counselling of clients on dosage regimen• Purchase/procurement of goods and medications• Ensured routine smooth operation across pharmacy department• Managed pharmacy staffs inclusive but not restricted to recruiting, training and interview• Respond to phone calls and filled all prescription orders• Identified opportunities to add value to customers by suggesting varied sales item benefiting customers

Nigeria

• Pharmacy operations management• Proper Pharmacy care• Inventory control and management• Counselling of clients on dosage regimen • Upselling of medication• Provide information to clients

• Design child protection intervention• Establishment and support of monitoring and evaluate the child protection program• Identify protection issues and services that affect children in the street’• Regular field visit for implementation of programs• Implement and monitor program on child friendly spaces• Support of capacity building• Coordinate with other agencies, NGOs to implement program.

Infectious Disease Hospital, Ikot Ekpene, Akwa Ibom State.

Dispensing of ARV's to clients and counselling of client on dosage regimen. Updating the Pharmacy Care client information, Pharmacy Stock Control.

Ogun State

• Customer Support: Assisting customers with inquiries, troubleshooting issues, and providing solutions for various products or services.• Communication: Handling calls, emails, or chat messages in a professional and courteous manner.Problem-Solving: Diagnosing and resolving customer issues or complaints efficiently and effectively.• Documentation: Recording interactions and maintaining detailed logs of customer issues and resolutions.•Escalation: Identifying cases that need to be escalated to higher support levels or management.Follow-Up: Ensuring that customer issues are resolved to their satisfaction and providing follow-up communication when necessary.•Product Knowledge: Maintaining a strong understanding of the company’s products, services, and policies to provide accurate information and support.

Lagos

Ota, Ogun State

Higher National Diploma, Pharmaceutical Technology, Upper Credit

National Diploma, Pharmaceutical Technology

Activities and Societies: Social Director 2012/2013