Mayra Angulo Email & Phone Number

Ovitt Family Community Library

Ovitt Family Community Library

Assisted patrons with questions regarding computers, printing, and library services.Provided step-by-step guidance with technical questions.Updated Employee Procedure Handouts for Technical Equipment.Created library displays and website banners for recommended reading or materials.

Planning Department

Takes lead on managing incoming calls, file retention, and reviewing staff reports.Creates graphics for department endeavors.Engages with Planning Department procedural tasks.

Community Services

Responsible for after school participants. Monitor students, classroom, and recreational activities for the purpose of ensuring a safe and positive learning environment. Lead organized learning activities for students to develop and strengthen their academic, physical, and social skills. Be a positive role model for students by showing enthusiasm, initiative, and a mature work ethic. Assist with daily homework. Communicate effectively with peers, parents, and volunteers. Consistently communicate any behavior incidents, injuries, or any other pertinent information to the program Specialist in a timely manner.

Takes lead on managing incoming calls, managing staff and staff schedules. Maintain hotel’s record retention; guest folios, lost and found, and other misc. items. Maintain hotel’s customer satisfaction through online presence and engaging with guest during check-in and check-out time windows. Manage and maintain Hotel Brand Standards by providing input towards new room remodels and lobby layout, uniform and other standards. Approves timecards and keeping note of housekeeping reports. Conduct interviews for new front desk personnel.

Building Department

Takes lead on managing incoming calls, meter release requests, public record requests, new address requests for the Building Department. Assist Building Staff and Customers with questions in regard to building procedures, plan check and meter release status. Supervise and delegate tasks to Office Assistant when needed. Maintain department’s record retention; expire and final permits, scan and upload all documents and certificate of occupancy onto Accela. Prepare and maintain various logs/records for outgoing and incoming plans. Responsible for maintaining, filing and organizing plans, permits, refunds, invoices, and other clerical tasks. Learned to prioritize and multitask on the job as well as independently take charge in situations that may arise with customers.

Ovitt Family Community Library

Assist patrons with questions regarding computers or printing. Provide guidance and walk-through step-by-step assistance with technical questions. Participated in coordinating workshops and creating activities that involved promoting the new creator space, Lightspeed. Taught public and staff how to use Laser cutter, 3D printers, cri-cut maker and adobe suite. Obtained personable skills that made communication with public and training easier.

Ovitt Family Community Library

Shelf all incoming book material in proper place, assist library staff and patrons with questions and/or other responsibilities such as computer monitor, money deposit, and translator. Learned to Self-Management to efficiently shelf book carts within four-hour shifts. Contributed to the Promotions Committee creating and collaborating with co-workers to present a visually stunning display to encourage patrons to participate in events such as Ontario Reads, Summer at OCL, etc.

Manage organizing business expenses and income through Excel spreadsheets. Prepared paperwork such as Misc. 1099 forms for employees and prepared all documentation for filing taxes, invoices, quotes, and managed inventory. Assist with filing and deposits checks, cross-reference client file for any outstanding balances. Learned the importance of deadlines through the understanding of creating invoices and bookkeeping business income and expenses.