Work closely with Director of Training and Compliance to ensure all training records are kept up to date for aviation clients. Maintain training files for mandatory audits by client airlines and government to comply with rules and regulations mandated for civil aviation with TSA, CBP, Agriculture, IATA, FAA, and DOT. Qualified to teach initial and recurrent of regulatory and non-regulatory, such as new hire programs, security, safety management, dangerous goods, product knowledge for specific airlines policy and procedures. Design training programs within Learning Management System (LMS) for aviation clients that do not possess their own in-house training. Collaborate with multi-level management to ensure and identify learning objectives, content development, and proposed training. Facilitate and train local leadership team by empowering them to grow professionally and have good inter-communication with staff and other management teams. Travel to various airports to assist and train in start-up projects. Oversee the training needs at four airports in Hawaii (HNL, LIH, KOA, OGG) and seven mainland airports (LAX, JFK, ATL, SFO, IAH, AUS, DFW) for multiple clients within our portfolio.

Directly oversee all above the wing operations, front of house. Delegate workload accordingly to ensure successful and on-time departures. Enforces safety and security standards. Provides excellent customer service at reservation, ticketing, check-in, arrivals, and departures by ensuring regulations for travel are followed, paperwork and documents are in order prior to departure, and assisting in all aspects of the operations as needed. Manage attendance records and complete payroll. Assess and deliver audit reports to airline clients and Quality Assurance and Project Manager. Control the budget for labor costs and allocations. Provides on the job training for new hires.

Welcome passengers as they arrive at the terminal counter. Educate passengers about airport security protocols and luggage allowances. Make sure that birder regulations on both visas and luggage are followed. Assess passengers hand luggage to determine weight and size allowances. Assist passengers who may have lost their luggage. Make sure that any special instructions such as fragile luggage is handled with care and tagged appropriately. Take requests for seat changes from passengers and make flight announcements on public address systems

Responsible for all regulations, procedures and policies instituted by the FAA, FSI and Atlas Air, Inc.* Responsible for cabin pre-flight and post-flight safety checks on Boeing 747 and 767,including cabin security on the ground and airborne.* Responsible for customer service and passenger assistance throughout allphases of flight.

Implemented all regulations, procedures and policies instituted by the FAA andXtra Airway's. Certified in teaching emergency evacuations, ditching, accidents and incidents, crew resource management and security training.

Maintain accurate resident records and customer relations. Produce delinquency reports on a monthly basis. Schedule site visits when necessary. Work with executive director to develop proactive teams. Assist sales team in marketing vacant space. Accept service requests from residents and route appropriately. Code all information in company provided property related database. Build, maintain and nourish long term relationships with clients. Recording office expenditure and managing its budget. Assist sales team in implementing marketing and business models to increase occupancy. Carrying out staff appraisals, managing performance and disciplining staff. Maintained general ledger, including journal entry preparation and posting during the month and at close of the month. Track record of reporting sales and profitability as well as carrying out cost-benefit analysis assisting management in better financial performance

Hold bottom line responsibility for end to end property management functions, including tenant relationships. Maintained pro-active focus on sustaining full occupancy levels. Quickly and effectively solve resident challenges. Maintain quality control by constantly seeking new ways to improve tenant satisfaction. Successfully turned around high delinquency rate by effectively communicating with tenants and improving process for collecting and tracking lease payments. Interfaced internally and externally with legal and accounting departments as well as third party vendors. Asked proper questions and held long discussions with clients to assess their needs regarding the property. Greeted clients and assisted them with information on vacant units available for rent. Evaluated the credit reports of the clients to ensure whether they fall under the established guidelines of company policy. Sorted resident concerns over the phone and in personal meetings. Made sure application forms were properly filled out under TAA guidelines. Assisted clients on move-in with understanding the TAA lease contract. Prepared lease and rental agreements to ensure accuracy and completion