Mayra Minix Email & Phone Number

20 years in management positions (restaurant experience, including full service and fast food). 1.- Consistently provides a quality product and customer service experience that delivers total customer satisfaction. 2-.Models and creates an environment in which the customer is always right; ensures a positive customer service experience.3.- Respond positively and quickly to customer concerns. I correct potential problems before they affect customers.4.- Hire high quality people who demonstrate and ensure consistent customer satisfaction.5.- Ensures all employees are trained, motivated and empowered to deliver total customer satisfaction. Evaluates each employee’s ability to maintain high levels of customer satisfaction.6.- Maintain restaurant at the level necessary to meet or exceed the company standards for Quality, Service and Cleanliness.7.- Utilized labor effectively to meet budgets while ensuring high quality of Product, Service and Cleanliness.8.- Successfully run two or more restaurants, maximizing financial performance and profit.9.- Enforces all labor laws (federal, state and local). 10.- Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our customers and employees.11.- Follows procedures to maintain the safety and security of all employees, customers and company assets (building, cash, equipment, supplies).12.- Successfully turn a regular restaurant store in to a training store for the development of all new hire managers and assistant managers as well as production leaders or shift leaders.13.- Continuously improves the skills, knowledge and morale of all employees. Treat the employees with dignity and respect; create an environment where the entire team does the same.14.- Prepare and continually qualified employees for promotion to the next position. 15.- Evaluate each employee’s performance based on clearly communicated standards and expectations.