Mayra Moreno Email and Phone Number

Achieved significant sales growth in the assigned territory by effectively executing sales of company products and services through various channels, consistently representing the company in all channel support activities.Established and maintained robust business relationships with customers and third parties, successfully monitoring daily marketing activities to drive engagement and sales.Secured new clients by completing prospect quoting and closing sales, efficiently handling documentation validation, billing, account maintenance, and policy adjustments for existing clients as requested.Enhanced customer satisfaction and retention by proactively solving immediate needs and providing clear guidance on next steps and policy options.

Accurately evaluated information for preliminary donor eligibility, including medical records, clinical course, hemodilution assessment, and behavioral risk assessment, ensuring compliance with all regulatory standards.Conducted comprehensive medical-behavioral social assessments with the deceased next of kin, effectively determining donor eligibility.Performed thorough physical evaluations to determine the eligibility of donation sites, contributing to successful tissue recovery.Provided potential donor families with clear information about the donation process and offered support throughout, enhancing their experience and understanding.Maintained meticulous records and donor charts, ensuring security, confidentiality, and availability in line with company standards and regulatory policies.Successfully coordinated cases with hospitals, funeral homes, and medical examiner offices, arranging the timely and efficient surgical recovery of tissues.