Served as a seasoned professional, spearheading race and diversity coaching, problem-solving, volunteer management, and network events while communicating directly with customers and partners to build strong business networks and relationships, positioning the organization for success.• Improved cultural awareness and understanding by 40% for law enforcement and community leaders.• Coordinated, analyzed, contracted, and managed projects throughout the year.• Generated a 20% increase in company revenue and improved bottom line profit by identifying and pursuing valuable business opportunities.• Established and maintained highly effective relationships with clients and industry partners to drive company growth.• Planned marketing initiatives and utilized referral networks to promote business development.• Contributed to industry events and trade shows to showcase products and gather industry intelligence.• Utilized powerful value propositions and negotiation skills to translate customer needs into solution requirements.

Offered supportive services such as advising, assistance, and identifying barriers for potential at-risk students, while also providing culturally relevant training to both staff and students.• Provided students with program planning information on courses of study, prerequisites, credit load, advance standing process, and registration.• Identified and case-managed a group of 90 at-risk students, providing them with necessary support and guidance.• Directed and coordinated a summer program designed to empower Hispanic/Latina girls in grades 6-12th.• Investigated complaints and worked with students, parents, and teachers to find positive resolutions.• Conducted seminars, workshops, and educational presentations to provide students with enrichment opportunities.• Made recommendations for continuous improvement of teaching tools, resources, training, and online education instruction.• Reviewed transcripts to determine eligibility for admission to college or specific program

Planned, developed, and monitored project deliverables for applicable grants, coordinated college fairs and community activities to enhance cultural diversity.Case managed around 200 Hispanic/Latino students per semester from enrollment to graduation.Partnered with established organizations to bridge the gap of services to minorities.Provided one-on-one mentoring to students focusing on post-secondary education, financial aid, college process, job searches, behavioral issues, and referrals to alternative schools.Identified revenue opportunities, helped Hispanic/Latino youth and families to overcome barriers to graduation and special education needs.Collaborated with community program leaders and advocates to make resources accessible to those in need. Built solid and trusting rapport with children and families to meet case needs, all while exceeding goals through effective task prioritization and a great work ethic.