Mayra Perez Gauna Email and Phone Number
Hey there! Welcome to my profile.I'm a professional with 7 years of experience and a solid background in finance, operations, and customer service, I have honed a versatile skill set that encompasses financial management, meticulous record-keeping, and exceptional communication. My journey has taken me through roles in credit and collections, customer support, and administrative assistance, each contributing to my proficiency in relationship management, problem-solving, and adapting to dynamic environments.My financial acumen enables me to handle complex tasks such as bank reconciliations, invoice settlement, and credit analysis. I excel at maintaining organized records and optimizing financial processes.In customer-facing roles, I have developed effective communication and client relationship management skills. My experience in customer support has allowed me to understand diverse perspectives and navigate challenging situations with empathy and professionalism.Furthermore, my roles have exposed me to various software tools and CRM systems, enhancing my ability to leverage technology for efficiency and effectiveness.I am excited to leverage this knowledge and skillset in future endeavors, particularly in roles related to financial management, customer service excellence, and operations optimization. Overall Expertise ππ»Financial ManagementFinancial ReconciliationPayment Processing Data AnalysisCredit AnalysisAccounts Receivable OversightClient EngagementCRM ExpertiseSales ProcessDocumentationInvoice ManagementInventory Control Returns HandlingLet's connect π©π»βπ»
Profitrust
View- Website:
- profit-trust.com
- Employees:
- 6
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Operations ManagerProfitrust May 2021 - PresentNew York, United Statesβ’ B2B Sales Coordination.β’ Schedule and organize meetings, perform platform demonstrations.β’ Manage financial control, reconcile payments with Accounts Receivable, maintaining accurate financial records, interact with customers to facilitate timely payment.β’ Strategically manage leads within the Hubspot channel, optimizing the sales process and ensuring a smooth transition from lead to conversion.β’ Conduct a combination of call and email follow-up.
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Virtual AssistantWorkbetternow May 2021 - PresentNew York, United States -
Sales CoordinatorEf International Language Centers Nov 2017 - May 2021Maracay, Aragua, Venezuelaβ’ B2C sales, inbound and outbound.β’ Prospect to create lists of potential clients.β’ Manage incoming and outgoing calls, fostering strong relationships.β’ Control the CRM, ensuring accurate data.β’ Oversee the entire sales process, from initial contact to post-sales support, ensuring smooth transitions.β’ Assist clients with visa applications.β’ Generate and analyze sales reports to track performance metrics, identify trends, and provide insights to improve sales strategy.β’ Control documentation, contracts and agreements related to sales are accurate.β’ Assist in training and onboarding new members of the sales team.β’ Collaborate with other departments, such as marketing, customer service, and product development. -
Credit And Collections AssistantBtp Distribuciones Jan 2016 - Mar 2016β’ Manage files, maintaining organized and updated records for efficient credit and collection operations.β’ Perform bank reconciliations, ensuring accurate and balanced financial records.β’ Create credit memos, facilitate smooth transaction adjustments, and demonstrate great attention to detail in financial processes.β’ Correspond with customers to address payment inquiries, provide account statements and assist with any credit related questions.β’ Perform credit analysis on clients to evaluate their creditworthiness and determine appropriate credit limits.β’ Prepare credit reports for management, summarizing account statements and identifying potential credit risks.β’ Manage and organize credit-related documents, including credit applications, agreements, and payment history records.
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Logistics AssistantBtp Distribuciones Aug 2015 - Dec 2015San Diego, Carabobo, Venezuelaβ’ Perform invoice settlement, ensuring accuracy and compliance with financial procedures.β’ Operate inventory inputs and outputs, maintain accurate records and monitor the flow of products within the supply chain, optimize inventory levels, identify discrepancies and reconcile any discrepancies.β’ Manage the merchandise return process, facilitating the return and replacement of products.β’ Manage and organize shipping documents, purchase orders and invoices.β’ Provide support to customers regarding shipment tracking, delivery inquiries and order status updates.
Mayra Perez Gauna Education Details
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International Trade
Frequently Asked Questions about Mayra Perez Gauna
What company does Mayra Perez Gauna work for?
Mayra Perez Gauna works for Profitrust
What is Mayra Perez Gauna's role at the current company?
Mayra Perez Gauna's current role is Financial Operations Specialist | Credit & Collections | Logistics | Client Centered Professional π©π»βπ».
What schools did Mayra Perez Gauna attend?
Mayra Perez Gauna attended Alejandro De Humboldt University.
Who are Mayra Perez Gauna's colleagues?
Mayra Perez Gauna's colleagues are Owen Levine, Andrea Garcia.
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