Mayra Pimentel Email & Phone Number

San Diego, Ca, Us

San Diego County, California, United States

National City, California, United States

• Participated in project meetings; completed reports, correspondence, created presentations, and analysis according to projects and scheduled deadlines• Assisted candidates complete grant applications and verified state grants eligibility; collected confidential documents/information, maintained an updated master spreadsheet, and managed file database• Created account profiles and scheduled intake appointments for Small Business Development Center (SBDC) and Women Business Center (WBC) clients, ensuring accurate data entry• Registered guests for conferences, responded to questions, and provided information for services offered by nonprofit organizations, showcasing effective communication and customer service

San Diego, California, United States

• Coordinated daily work schedules for 8-12 technicians and provided technical supports for projects/contracts covering Southern California, Arizona, and Baja California, Mexico• Procured and tracked parts, contracted equipment/sub-contractors, generated RFQs, purchase orders, project progress reports, import/export documents and invoiced completed projects • Processed and managed the lifecycle of complex contracts according to terms/conditions for major service repairs, maintenance, installations, and overhauls within forecasted schedule and projected budget• Processed warranties and worked closely with accounts receivable to revise invoices, clear contract discrepancies, and accounts credit holds that resulted in a 95% yearly contract renewal rate and customer retention

San Diego, Ca

• Requested freight quotes and identified most cost-effective route which reduced shipping costs by 25%.• Responded to customers price inquiries and order status, providing accurate information and timely response.• Resolved freight discrepancies for missing and undelivered cargo resulting in a 90% success rate for claim recoveries and a 20% reduction in overall freight discrepancies.• Liaison between customers, warehouse, and Freight Forwarders for all international shipments.

Del Mar, Ca

• Provided administrative support to internal stakeholders and responded to quotes/orders inquiries from government agencies, nonprofits, suppliers, and freight forwarders, providing accurate information and timely responses• Generated import/export documents and shipped medical devices to remote countries via truck, air, and ocean according to contract guidelines and Incoterms• Worked with regulatory affairs and ensured that products were registered to the importing/exporting country, and shipments complied with international and US laws and policies• Processed and administered purchase orders, government bids, custom reporting, custom labeling, and special projects

San Diego, Ca

• Provided community members with information for housing, community events, workshops, and assistance programs• Helped organize annual Thanksgiving dinner with 1000 attendees, enhancing experience through effective communication• Provided IT instructor with administrative support for workshops given to adult and disabled students

San Diego, Ca

• In charged of end-to-end logistics for domestic and international shipments, and ensured cargo arrived on time• Conducted daily inventory counts and quality inspections, maintaining accurate master spreadsheet and updated system, operational efficiency, and compliance with safety regulations• Ordered customized crates, pallets, and oversized packaging for sensitive and hazardous materials that required Material Safety Data Sheets (MSDS) compliance• Implemented best practices, and procedures for logistics/ warehouse operations, including training new staff, enhancing overall efficiency

Public Administration

Associate Of Science (A.S.), International Logistics And Transportation

Associate Of Science (A.S.), International Business