Mayra Salcedo Email & Phone Number

Peru

Lima - Perú

Support the new Customer Service structure.- Lead and develop continuous improvement projects.- Provide management, direction and leadership to total Collections efforts in SoCo- Lead and guide the team towards a work of excellence, monitoring deviations, focused on customer experience.- Provide support to the solution of complex accounts and/or legal.- Support in the forecast of PCL and writedowns.- Analysis of monthly results and establishment of strategies and improvements.

Lima, Perú

- Lead project teams to deliver high-complexity business support and/or development, integration, implementation projects, and continuous improvement/lean efforts. - Apply project management principles and techniques to manage scope, timeline, resources, communications and risk over the entire life of the project. - Provide project leadership, guidance and assistance to cross-functional project team members including business users and vendors.- Facilitate effective meetings including project planning, update, gate review, stakeholder update and lessons learned- Ensure projects are integrated with other business activities, improvement projects, business strategy and lean principles-Provide necessary training and coaching to team members to spread the base of 6 sigma problem solving tool.

Lima, Perú

- Collections of the prelegal portfolio and key legal accounts.- Leadership and improvement of the Remote Disable (SoCo) process.- Transfer of accounts with more than 120 days to legal.- Management of writedown/ recovery accounts.- Creation of reports and monitoring of Special Accounts Portfolio and metrics of Remote Disable.- Inventory of voluntary surrender assets.- Equipment connectivity monitoring.- Support in the forecast of PCL and writedowns- Management of suspense amounts of regular accounts, legal and recoveries.- Collection trips to the entire territory.

Lima, Perú

- Financial and risk analysis for assignments of credit lines, parts, services, rentals and equipment.- Supervise and lead the regional collection management.- Provide support for the efficient solution of complex and/or legal accounts.- Prepare reports of results and measurement of efficiency indicators- Make collection trips.- Restructuring

Lima, Perú

- Perform financial analysis, credit risk assessment and credit authorization for parts and services.- Collection and management of past due accounts.- Prepare reports of results and measurement of KPIs- Prepare contract modification proposals.

Lima, Perú

- Analysis of bank accounts and conciliations- Issuance of purchase orders and administrative requisitions- Issuance and support of payment orders- Management and payment of suppliers

Lima, Perú

- Market lauch of the new product DC Young Professional for a University Segment.- Doubled the new customers in the second launch event- Analysis and collection of the customer behavior and the competition for decision-making and improvement of products.- Social Media Management

Bachelor Of Business Administration (B.B.A.), Administración Y Gestión De Empresas, General, Tercio Superior

Pade Internacional En Administración De Empresas, Business Administration And Management, General

Programa de dirección de empresas, con un stage internacional en la Universidad de los Andes - Colombia

Certificación Pee, Contabilidad Y Finanzas Para No Especialistas

Certificado De Especialización Pee, Análisis De Riesgo Crediticio

Certificación De Especialización En Marketing, Marketing

Activities and Societies: El PEE es un instrumento de actualización en temas de gerencia que contribuye al desarrollo profesional. Por su.

Educación Primaria Y Secundaria

Activities and Societies: Voluntario en Hogar escuela niño Jesús de Praga, para la recaudación de víveres, realización de actividades.

Master Of Business Administration - Mba, Business Administration And Management, General